This chapter provides a discussion of actions that can be taken to sustain change. Which of the following do you see as most applicable to addressing the situation described in this case?
a. Redesign roles.
b. Redesign reward system.
c. Link selection decisions to change objectives.
d. Act consistently with advocated actions.
e. Encourage “voluntary acts of initiative.”
f. Measure progress.
g. Celebrate en route.
h. Fine-tune.