Currently, I am persuing my Bachelor's in Computer Science Engineering (AI/ML).
As Subject Matter Expert (SME) at Chegg, I was responsible for using my in-depth knowledge of a specific subject to support students by providing clear, accurate, and engaging answers to academic questions.
Key responsibilities for Chegg SMEs include :
- Delivering high-quality content through grading and live chat.
- Addressing student queries and providing constructive feedback.
- Reviewing and providing input on content from external sources.
- Mentoring new team members and suggesting curriculum improvements.
A Subject Matter Expert (SME) at Chegg is responsible for using their in-depth knowledge of a specific subject to support students by providing clear, accurate, and engaging answers to academic questions.
This role often includes tasks such as answering student-submitted questions, grading, conducting live lessons, and maintaining content quality standards.
