Use the expectancy theory model to predict Harry's motivation to achieve high or acceptable performance in his job. Identify and discuss the factors that influence this motivation.
Motivation Case: Predicting harry's work effort Interviewer: Hi, Harry. I have been asked to talk to you about your job. Do you mind if I ask you few questions? Harry: No, not at all. Interviewer: Thanks, Harry. What are the things that you would anticipate getting satisfaction from as a result of your job? Harry: What do you mean? Interviewer: Well, what is important to you with regard to your job here? Harry: I guess most important is job security. As a matter of fact, I can't think of anything that is more important to me. I think getting a raise would be nice, and promotion would be even better. Interviewer: Anything else that you think would be nice to get, or for that matter, that you would want to avoid? Harry: I certainly would not want my buddies to make fun of me. We're pretty friendly, and this is really important to me. Interviewer: Anything else? Harry: No, not really. That seems to be it. Interviewer: How satisfied do you think you would be with each of these? Harry: What do you mean? Interviewer: Well, assume that something that you would really like has a value of+1.0 and something you would really not like, that is, you would want to avoid, has avalue of -1.0, and something you are indifferent about has a value of 0. Harry: Okay. Getting a raise would have a value of .5; a promotion is more important, so I'd say .7; and having my buddies make fun of me, .9.Interviewer: But I thought you didn't want your buddies to make fun of you. Harry: I don't. Interviewer: But you gave it a value of .9.Harry: Oh, I guess it should be -.9.Interviewer: Okay, I just want to be sure I understand what you're saying. Harry, what do you think the chances are of these things happening? Harry: That depends. Interviewer: On what? Harry: On whether my performance is high or just acceptable .Interviewer: What if it is high? Harry: I figure I stand about a 50-50 chance of getting a raise and/or a promotion, but I also think that there is a 90 percent chance that my buddies will make fun of me. Interviewer: What about job security? Harry: I am certain my job is secure here, whether my performance is high or just acceptable. I can't remember the last guy who was doing his job and got fired. But if my performance is just acceptable, my chances of a raise or promotion are about 10percent. However, then the guys will not make fun of me. That I am certain about. Interviewer: What is the likelihood of your performance level being high? Harry: That depends. If I work very hard and put out a high degree of effort, I'd say that my chance of my performance being high is about 90 percent. But if I put out a low level of effort-you know, if I just take it easy-then I figure that the chance of my doing an acceptable job is about 80 percent. Interviewer: Well, which would you do: put out a low level or a high level of effort? Harry: With all the questions you asked me, you should be able to tell me. Interviewer: You may be right! Harry: Yeah? That's nice. Hey, if you don't have any other questions, I'd like to join the guys for coffee. Interviewer: Okay, thanks for your time.Harry: You're welcome.