Valient Online Products is considering adopting the balanced scorecard and has compiled the following list of possible

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Valient Online Products is considering adopting the balanced scorecard and has compiled the following list of possible performance measures. Select the balanced scorecard perspective that best matches each performance measure.

Performance Measure

1. Economic value added

2. Employee turnover

3. Average daily sales

4. Defect-free units

5. Number of repeat customer visits

6. Employee training hours

Balanced Scorecard Perspective

a) Financial (investors)

b) Learning and growth (employees)

c) Internal business processes

d) Customers

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Principles of Accounting

ISBN: 978-1439037744

11th Edition

Authors: Needles, Powers, crosson

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Question Posted: Feb 23, 2012 05:24 AM

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Valient Online Products is considering adopting the balanced scorecard and has compiled the following list of possible

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