Why do service firms hesitate to offer a service guarantee?
Question:
Fantastic news! We've Found the answer you've been seeking!
Step by Step Answer:
Answer rating: 69% (13 reviews)
There has been a great deal of hesitation in offering guarantees within the service sector The concerns of management are based largely on naive assum...View the full answer
Answered By
Somshukla Chakraborty
I have a teaching experience of more than 4 years by now in diverse subjects like History,Geography,Political Science,Sociology,Business Enterprise,Economics,Environmental Management etc.I teach students from classes 9-12 and undergraduate students.I boards I handle are IB,IGCSE, state boards,ICSE, CBSE.I am passionate about teaching.Full satisfaction of the students is my main goal.
I have completed my graduation and master's in history from Jadavpur University Kolkata,India in 2012 and I have completed my B.Ed from the same University in 2013. I have taught in a reputed school of Kolkata (subjects-History,Geography,Civics,Political Science) from 2014-2016.I worked as a guest lecturer of history in a college of Kolkata for 2 years teaching students of 1st ,2nd and 3rd year. I taught Ancient and Modern Indian history there.I have taught in another school in Mohali,Punjab teaching students from classes 9-12.Presently I am working as an online tutor with concept tutors,Bangalore,India(Carve Niche Pvt.Ltd.) for the last 1year and also have been appointed as an online history tutor by Course Hero(California,U.S) and Vidyalai.com(Chennai,India).
4.00+
2+ Reviews
10+ Question Solved
Related Book For
Service Management Operations Strategy Information Technology
ISBN: 978-0077841201
8th edition
Authors: James Fitzsimmons, Mona Fitzsimmons, Sanjeev Bordoloi
Question Posted:
Students also viewed these Management Leadership questions
-
Why do firms in an oligopolistic environment often hesitate to make moves that will take them outside of the status quo?
-
Why do firms in an oligopolistic environment often hesitate to make moves that will take them outside of the status quo? Discuss.
-
Why do audit firms offer consulting services to their audit clients? Why don't they just do audits and let consulting firms provide the consulting services?
-
Your friend Jin is working at Company AUS Toys, an Australian manufacturing company, selling toys to Company Toy Shop. Company Toy Shop also buys toys from Company CNY Toys in China which has fixed...
-
Refer to Exercise 6.23. In exercise a. What is the level of significance of the paired t test? b. What is the level of significance of the sign test? c. Place a 95% confidence interval on the mean...
-
Do people cheat or lie when cheating or lying is not easy to identify (such as filing of taxes)? A total of 2568 college-aged subjects from various countries throughout the world rolled a single...
-
Consider an investment that will pay $\$ 680$ per month for the next 15 years and will be worth $\$ 28,000$ at the end of that time. How much is this investment worth to you today at a $5.25 \%$...
-
Nail Glow, Inc., produces novelty nail polishes. Each bottle sells for $5.90. Variable unit costs are as follows: Acrylic base ......... $0.86 Bottle, packing material ...... $1.15 Pigments...
-
1 Consider the integral dx. Does the integral converge or diverge? How do you know? 1 We will use a right hand sum with Ax = 1 to approximate the value of dx. Write out the first four terms of this...
-
The image below shows a DNA sequencing gel using the Sanger method. The top of the gel is the anode and the bottom is the cathode. What is the sequence of the template DNA? T A G A) 5' ACTAGTGACCGT...
-
Illustrate the four components in the cost of quality for a service of your choice.
-
How can the recovery from a service failure be a blessing in disguise?
-
Use the design shown in Figure 8.7 to construct a complete repayment schedule, including the totaling of the Amount Paid, Interest Paid, and Principal Repaid columns, for a loan of $4000 repaid in...
-
Why might other investors prefer low-dividend-paying stocks?
-
Why must a cost be assigned to retained earnings?
-
If a firm now has a debt ratio of 50% but plans to finance with only 40% debt in the future, what should it use as w d when it calculates its WACC? Explain.
-
Why do some investors prefer high-dividend-paying stocks?
-
Why did MM refer to the GordonLintner dividend argument as the bird-in-the-hand fallacy?
-
Problems 6372. The purpose of these problems is to keep the material fresh in your mind so that you are better prepared for later sections, a final exam, or subsequent courses such as calculus. If...
-
You have just begun your summer internship at Omni Instruments. The company supplies sterilized surgical instruments for physicians. To expand sales, Omni is considering paying a commission to its...
-
The production and home delivery of a pizza is a relatively straightforward and simple process. Develop a fishbone diagram to identify potential defects and opportunities for poor quality in this...
-
The production and home delivery of a pizza is a relatively straightforward and simple process. Develop a fishbone diagram to identify potential defects and opportunities for poor quality in this...
-
Most students live in a dormitory or apartment that they rent. Discuss whether this type of living accommodation is a product or service. Assess the quality of your living accommodation according to...
-
Textile Crafts Company (TCC) sells craft kits and supplies to retail outlets and through online sites such as Etsy.com. Some of the items are manufactured by TCC, while others are purchased for...
-
Find the missing value in the following table. The following financial statement information is from five separate companies. Company Company Company Company Company A B C D E December 31, 2016...
-
Sunshine Sushi, a Japanese restaurant, has the following adjusted trial balance with accounts listed in alphabetical order. For the bank loan, $60,550 is due in 2024. For Notes receivable, $41,500...
Study smarter with the SolutionInn App