You have received two reports that users of your ten-stitch portable sewing machine, Sew Now, have been
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Owners should take their machines to the store where they purchased them. These stores have been notified and already have a supply of the replacement needles. The needle can be replaced while the customer waits. Alternatively, users can ship their machines to you prepaid. Other than shipping, there is no cost to the user.
Prepare a letter that will go out to the 1,750 Sew-Now purchasers. Customers can call your toll-free number if they have questions.
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Related Book For
Business Communication In Person, In Print, Online
ISBN: 978-1111533168
8th edition
Authors: Amy Newman, Scot Ober
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