Your employees are breaking into ethnically based cliques. Members of ethnic groups eat together, socialize together, and often chat in their native languages while they work. You appreciate how these groups give their members a sense of community, but you worry that these informal communication channels are alienating nonmembers and fragmenting the flow of information. How do you encourage a stronger sense of community and teamwork across your department?
a. Ban the use of languages other than English at work.
b. Do nothing. This is normal behavior, and any attempt to disrupt it will only generate resentment.
c. Structure work assignments and other activities (such as volunteer projects) in ways that bring people from the various cultural groups into regular contact with one another and make them more dependent on one another as well.
d. Send all your employees to diversity training classes.