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business
organizational behavior

Questions and Answers of Organizational Behavior

How could ethical considerations improve unbridled self-interest in ethical decision making?
1. How could the culture described be changed?2. Who will need to cause this culture to change?3. What will have to happen to cause this change?4. Is it likely that Goldman Sachs will be able to hire
1. Should short selling be outlawed?2. Should naked short selling be outlawed?3. How would you describe the ethical cultures at Goldman Sachs and Merrill Lynch with respect to failed trades?4. Short
1. What was the most important reason for Lehman Brothers failure?2. What is leverage and why is it so important?3. Prepare the journal entries for a Repo 105 transaction sequence for $1 million in
1. Based on the conflicts of interest raised in the case, has Goldman Sachs, in effect, shorted itself? Explain why and why not.2. How should Goldman Sachs have handled each conflict of interest?3.
1. Does accounting cause bankruptcy?2. Should the federal government have bailed out AIG, especially when it had not rescued Lehman Brothers and had let Merrill Lynch be taken over by Bank of
1. Subprime mortgages targeted lower-income Americans, new immigrants, and people who had a poor credit history. The customers were told that because house prices had been rising, the borrower would
1. Because the Toronto-Dominion Bank was neither a manufacturer nor a distributor of ABCP products, did the bank have a moral responsibility to assist in the restructuring of the commercial paper
1. Commission salespeople are paid their commission after they write successful insurance policies or consummate the sale of financial products. Should their commissions be recovered if the company
What is the focal organization in this case, and what is the main issue it faces?
Who are the relevant market and nonmarket stakeholders in this situation?
What are the various stakeholders’ interests? Please indicate if each stakeholder is in favor of, or opposed to, SunCal’s proposed development.
What sources of power do the relevant stakeholders have?
Based on the information you have, draft a stakeholder map of this case? What conclusions can you draw from the stakeholder map?
What possible solutions to this dispute might emerge from dialogue between SunCal and its stakeholders?
What was the public issue facing The Coca-Cola Company in this case? Describe the “performance-expectations gap” found in the case - what were the stakeholders’ concerns, and how did their
If you applied the strategic radar screens model to this case, which of the eight environments would be most significant, and why?
Apply the issue management life cycle process model to this case. Which stages of the process can you identify in this case?
How did TCCC use stakeholder engagement and dialogue to improve its response to this issue, and what were the benefits of engagement to the company?
In your opinion, did TCCC respond appropriately to this issue? Why or why not?
How would you characterize Timberland’s exercise of its corporate power in society? Is Timberland using its influence responsibly? If so, how?
Has Timberland balanced its economic and social responsibilities through its various programs, such as the annual Serv-a-palooza event and sustainability goals? Are the company’s programs examples
What are the arguments for and against Timberland’s social responsibility initiatives?
If you were an executive of VF Corporation, would you support continuation of these initiatives? Why or why not?
Should Chiquita have agreed to make the payments to the terrorist group to protect its employees? What ethical principles support your opinion?
Is there anything that Chiquita could have done to protect its employees adequately without paying the terrorists?
Using each of the four methods of ethical reasoning, see Figure, was it ethical or not for Chiquita to pay the terrorist organization?
How should Chiquita respond to the new lawsuits claiming that the company is responsible for the deaths of victims at the hands of the terrorist group the company helped fund?
Should Chiquita be given the “civil death penalty” and be put out of business for their actions?
How would you classify Alcoa’s ethical work climate? Which ethical criterion, as shown in Figure, was used by the company: egoism (self-centered), benevolence (concern for others), or principles
What role did top management commitment play in developing the ethical work climate and organizational performance seen at Alcoa? What other ethical safeguards are mentioned in the case to support
Was O’Neil justified in terminating the manager for his lack of reporting the workplace accidents, even though no serious harm resulted from the workplace incident?
Can Alcoa’s “values in practice” be adopted by other organizations as a universal set of ethical standards leading to ethical employee behavior?
What is conflict coltan? What groups benefited from the trade in conflict coltan? What groups were hurt by it?
What three sectors were concerned with the problem of conflict coltan? What were the interests of each, and in what ways did their interests converge?
What steps could be taken by governments, NGOs, and companies to strengthen the process to exclude conflict minerals from the global supply chain?
Could conflict minerals be excluded from the global supply chain without hurting the non-combatant citizens of the DRC?
Do you think Apple has demonstrated global corporate citizenship, as defined in this chapter? Why or why not?
In its response to problems in its contractor factories, do you think Apple moved through the stages of corporate citizenship presented in this chapter? Why do you think so?
What are the advantages and disadvantages to Apple of using its own company-specific supplier code of conduct, rather than a global code, such as those discussed in this chapter?
What are the advantages and disadvantages to Apple of using an independent third-party auditor, rather than rely solely on its own internal audits?
Does this case indicate that JPMorgan and the federal government were in a collaborative partnership or working at arm’s length? Why do you think so?
Which stakeholders benefited, and which were hurt, by JPMorgan’s actions in this case? For those that were hurt, wasn’t this a risk they were willing to take?
Were the regulations of derivatives trading legislated by Congress in 2010 an example of economic or social regulations? What were the arguments in favor of and opposed to these regulations?
Do you believe the government should have regulated the trading of derivatives further, and why or why not? If so, what kinds of regulations would you favor?
Which of the political tactics discussed in this chapter are evident in this case?
Why were the political tactics used by the “new media” so effective in this case?
Would the effectiveness of these tactics vary, depending on the political issue at stake?
What can traditional companies learn from the new forms of political activity described in this case?
In what ways would the widespread adoption of clean cook stoves address the global environmental issues discussed in this chapter?
In what ways would the widespread adoption of clean cook stoves address the issues of economic development and poverty discussed in this chapter?
Which sectors (e.g., government, business, and civil society) would need to be involved in a successful campaign to promote clean cook stoves in the developing world, and what would be the
What would be the benefit to multinational corporations, such as Dow Corning, of participating in this effort?
Using the classification system presented in the chapter section, “Major Areas of Environmental Regulation,” explain what type(s) of pollution is (are) generated by gold mining. Which of these do
Using the classification system presented in the section, “Alternative Policy Approaches,” explain what type(s) of government regulation would most effectively address the concerns you identified
In your view, what role should nongovernmental organizations (NGOs) and citizen movements play in reducing the adverse environmental impacts of gold mining?
Which of the gold mining companies mentioned in this case are more or less environmentally responsible? What factors, in your view, might cause these differences?
How much privacy should people expect when using a social networking site or going online for information, shopping, or other tasks?
Who should be responsible for protecting Internet users’ personal information? In your response, please address the appropriate role of the government, business, and individuals.
Should consumers share in the revenue generated from sales created by accessing the personal information from social networking and other Internet sites?
Do you believe there is a conflict between the economic interests of companies such as Facebook, MySpace, or Google, and their obligation to protect the personal information of their users? If you
Did Citigroup act quickly enough to inform customers of potential vulnerabilities to customers’ funds and identities, or should the bank have waited, as it did, until the internal investigation was
If you were a credit card customer, would you feel secure that banks, such as Citi, are adequately protecting your personal information and guarding against criminals accessing your money or stealing
What role should government play in protecting individuals against hackers acquiring sensitive personal information or should this remain the responsibility of the company’s storing the information?
Are hacking incidents simply a way of life in the information age or should our sensitive, personal information be better protected?
Do you agree with the provision of the Dodd-Frank Act that mandates advisory shareholder votes on executive compensation? Why or why not?
What are the arguments in for and against proposed executive compensation package at Citigroup? Do you agree or disagree with the proposed package, and why or why not?
What were the interests of institutional shareholders in this matter, and why did so many of them vote against the proposed package? If you were an individual shareholder, how would you have voted?
What do you think the board of directors should do now that a majority of shareholders have rejected the proposed pay package?
To what extent do you believe that individuals are responsible for their own weight (or in the case of children, parents or guardians)?
In your opinion, should the food and restaurant industries be held liable for the rise of obesity, or not? That is, which side do you support, and why?
If you were a manager for a fast food chain or food company, what actions would you take with respect of obesity, if any?
What do you think is the best solution to the obesity epidemic? What role can the food and restaurant industries, trial attorneys, government policymakers and regulators, and individual consumers
Should employers have the right to ban or restrict smoking by their employees at the workplace? Why do you think so?
Should employers have the right to restrict or ban smoking by the employees off the job, or charge smoking employees more for health insurance? Why do you think so?
Should the government regulate smoking at work? If so, what would be the best public policy? Why do you think so?
Should multinational firms have a single corporate policy on smoking in the workplace, or vary their policies depending on local laws and norms of behavior in various countries where they do business?
Do you consider being an unauthorized immigrant a form of workplace diversity? How is it similar to and different from other kinds of workplace diversity discussed in this chapter?
What are the benefits and risks to employers, such as Chipotle and others mentioned in this case, of hiring unauthorized immigrants—whether or not they do so knowingly?
Other than employers, which stakeholders are helped and which are hurt when a business hires unauthorized immigrants?
Do you agree with the public policies and enforcement strategies described in this case? If not, what changes in both would you recommend?
Do you agree with Chipotle’s response to the government’s enforcement effort? What else should Chipotle’s managers do now, and why?
What evidence do you see in this case of the three kinds of corporate philanthropy discussed in this chapter: contributions of cash, in-kind products or services, and employee time?
What are the benefits and risks to Fidelity Investments of its partnership with Citizen Schools?
Do you consider Fidelity Investment’s partnership with Citizen Schools to be an example of strategic philanthropy, as defined in this chapter? Why or why not?
If you were a community relations manager for Fidelity Investments, how would you evaluate the impact of this partnership? What kinds of impacts would you attempt to measure, and why?
After reading this case, should “pink slime” be banned as a hazardous food product or are the claims unfounded?
Develop a public relations strategy that BPI and other firms that manufacture LFTB could use to combat the bad publicity and efforts to ban the use of the product.
If BPI’s founder were to conduct a press conference, what points should he emphasize to the media and convey to the public?
Besides a press conference, what other tools might BPI or other firms use to improve the public’s opinion of their products?
Another ethical dilemma deals with a runaway trolley heading for five railway workmen who will be killed if it proceeds on its present course. The only way to save these people is to hit a switch
A common ethical dilemma used to distinguish between philosophical reasoning methods is the following. Imagine that you are standing on a footbridge spanning some trolley tracks. You see that a
The following statements about virtue were made by noted philosophers/writers:a. MacIntyre, in his account of Aristotelian virtue, states that integrity is the one trait of character that encompasses
a. Do you think it is the same to act in your own self-interest as it is to act in a selfish way? Why or why not?b. Do you think “enlightened self-interest” is a contradiction in terms, or is it
In this chapter we discuss the Joe Paterno matter at Penn State. Another situation where a respected individual’s reputation was tarnished by personal decisions having nothing to do with
One explanation about rights is that “there is a difference between what we have the right to do and what is the right thing to do.” Explain what you think is meant by this statement.
Steroid use in baseball is an important societal issue. Many members of society are concerned that their young sons and daughters may be negatively influenced by what apparently has been done at the
Your best friend is from another country outside the United States. One day after a particularly stimulating lecture on the meaning of ethics by your instructor, you and your friend disagree about
Hofstede’s Cultural Dimensions in Exhibit 1.2 indicate that China has a score of only 30 in Uncertainty Avoidance while the U.S. score is 46. Does this seem counter-intuitive to you? Why or why
a. What is the relationship between the ethical obligation of honesty and truth telling?b. Is it ever proper to not tell someone something he or she has a right to know? If so, describe under what

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