Question: 1. How do TQM and ISO 9000 help companies to improve quality and control costs? 2. Explain how shipping and inventory costs influence a firm's

1. How do TQM and ISO 9000 help companies to improve quality and control costs?
2. Explain how shipping and inventory costs influence a firm's international logistics decisions. What is just-in-time (JIT) manufacturing?
3. What are several considerations that underlie the reinvest-versus-divest decision?

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