1. How is Toyota’s operations system and facility layout classified?
2. Which types of inventory does Toyota have?
3. Which area of the balanced scorecard is causing problems at Toyota?
4. Discuss the ethical issues surrounding this case.
5. Where in the decision-making process might Toyota have erred when they decided to cut vehicle production costs?
6. Discuss whether Toyota’s cost-cutting tactics fit its competitive strategy.
7. How would you rate Toyota’s ability to change through innovation, and what type of changes has it been making?
8. Discuss why negotiation skills are so important at Toyota.
9. Discuss the importance of motivation and leadership at Toyota.
10. Discuss the need for a team approach at Toyota.