1. In small groups, discuss the effectiveness of Davids delivery of bad news. Compile a list of...

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1. In small groups, discuss the effectiveness of David’s delivery of bad news. Compile a list of suggestions for improvement.
2. In small groups, compose a script of a conversation between David and his supervisor in which the supervisor outlines for David appropriate means for delivering bad news about employee layoffs. Be prepared to act out your script in small groups or to the class.
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Business Communication

ISBN: 978-1133162353

16th edition

Authors: Carol M. Lehman, Debbie D. DuFrene

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