1. Why do you think the media paid so much attention to the error in the Pentium chip which occurred only once in every 9 billion divisions? Was the margin for accuracy high enough for the typical customer of a personal computer? Explain.
2. Why would Intel release the flawed Pentium chip to the market instead of delaying its introduction until the flaw was fixed?
3. Why do you think Intel treated early customer complaints about the Pentium error by relying on standard Intel customer complaint procedures – a programmed approach to decision making?