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computer sciences
systems analysis and design
Questions and Answers of
Systems Analysis And Design
Develop a unit test plan for the calculator program in Windows (or a similar program for the Mac or UNIX).
Develop a unit test plan for a Web site that enables you to perform some function (e.g., make travel reservations, order books).
Examine and prepare a report on the online help system for the calculator program in Windows (or a similar program for the Mac or Unix). (You may be surprised at the amount of help that is available
Compare and contrast the online help resources at two different Web sites that enable you to perform the same function (e.g., make travel reservations, order books).
A new systems development project is Pete's first experience as a project manager, and he has led his team successfully to the programming phase of the project. The project has not always gone
The systems analysts are developing the test plan for the user interface for the Holiday Travel Vehicles system. As the salespeople are entering a sales invoice into the system, they will be able to
Suppose that you are leading the conversion from one word processor to another at your university. Develop a conversion strategy. You have also been asked to develop a conversion strategy for the
■ Develop the combination of conversion strategy dimensions that produces the least risk; the most risk.■ Develop the combination of conversion strategy dimensions that produces the least cost;
Identify and explain three standard operating procedures for the course in which you are using this book. Discuss whether they are formal or informal.
How would you motivate adoption if you were the developer of a new executive information system designed to provide your organization’s top executives with key performance measures and economic
When the European Union decided to introduce the euro, the European Central Bank had to develop a new computer system (called Target) to provide a currency settlement system for use by investment
Throughout the 1960s, 1970s, and 1980s, the U.S. Army automated its installations ("army bases," in civilian terms). Automation was usually a local effort at each of the more than 100 bases. Although
Shamrock Foods is a major food distributor centered in Tralee, Ireland. Originally a dairy cooperative, Shamrock branched into various food components (dried milk, cheese solids, flavorings [or
As a great analyst, you've planned, analyzed, and designed a good solution. Now you need to implement it. As part of implementation, do you think that training is just a wasted expense? Stress is
When the European Union decided to introduce the euro, the European Central Bank had to develop a new computer system (called Target) to provide a currency settlement system for use by investment
The awful truth is that every operating system and application system is defective. System complexity, the competitive pressure to hurry applications to market, and simple incompetence contribute to
What are the three basic steps in managing organizational change?
What are the major components of a migration plan?
Compare and contrast direct conversion and parallel conversion.
Compare and contrast pilot conversion, phased conversion, and simultaneous conversion.
Compare and contrast modular conversion and whole-system conversion.
Explain the trade-offs among selecting between the types of conversion in Questions 3, 4, and 5.
What are the three key roles in any change management initiative?
Why do people resist change? Explain the basic model for understanding why people accept or resist change.
What are the three major elements of management policies that must be considered when implementing a new system?
Compare and contrast an information change management strategy with a political change management strategy. Is one better than the other?
Explain the three categories of adopters you are likely to encounter in any change management initiative.
How should you decide what items to include in your training plan?
Compare and contrast three basic approaches to training.
What is the role of the operations group in the systems development life cycle (SDLC)?
Compare and contrast two major ways to provide system support.
How is a problem report different from a change request?
What are the major sources of change requests?
Why is project assessment important?
How is project team review different from system review?
What do you think are three common mistakes that novice analysts make in migrating from the as-is to the to-be system?
Some experts argue that change management is more important than any other part of the SDLC. Do you agree or not? Explain.
In our experience, change management planning often receives less attention than conversion planning. Why do you think this happens?
Suppose that you are installing a new accounting package in your small business. What conversion strategy would you use? Develop a conversion plan (i.e., technical aspects only).
Suppose that you are installing a new room reservation system for your university that tracks which courses are assigned to which rooms. Assume that all the rooms in each building are "owned" by one
Suppose you are installing a new payroll system in a very large multinational corporation. What conversion strategy would you use? Develop a conversion plan (i.e., technical aspects only).
Suppose that you are the project manager for a new library system for your university. The system will improve the way in which students, faculty, and staff can search for books by enabling them to
Prepare a plan to motivate the adoption of the system described in Exercise E.
Prepare a training plan that includes both what you would train and how the training would be delivered for the system described in Exercise E.
Suppose that you are leading the installation of a new decision support system to help admissions officers manage the admissions process at your university.Develop a change management plan (i.e.,
Suppose that you are the project leader for the development of a new Web-based course registration system for your university that replaces an old system in which students had to go to the coliseum
Suppose that you are the project leader for the development of a new airline reservation system that will be used by the airline's in-house reservation agents.The system will replace the current
Suppose that you are the project leader for the scenario described in Exercise J. Develop a migration plan (including both conversion and change management) for the independent travel agencies who
Nancy is the IS department head at MOTO Inc., a human resources management firm. The IS staff at MOTO Inc. completed work on a new client management software system about a month ago. Nancy was
Sky View Aerial Photography offers a wide range of aerial photographic, video, and infrared imaging services. The company has grown from its early days of snapping pictures of client houses to its
The use case diagram for the Digital Music Download system does not include special use case relationships (e.g., extends or includes) or specialized actors. See whether you can come up with one
Create a use case diagram for the system described next:Owners of apartments fill in information forms about the rental units they have available (e.g., location, number of bedrooms, monthly rent),
In “Your Turn 14-2,” you created a use case diagram for the campus housing service that helps students find apartments. From the use cases and the use case diagram, create a class diagram for the
In “Your Turn 14-3” you were asked to draw a use case diagram for the campus housing system. Select one of the use cases from the diagram and create a sequence diagram that represents the
You have been working with the system for the campus housing service that helps students find apartments. One of the dynamic classes in this system likely is the apartment class. Draw a behavioral
Contrast the items in the following sets of terms:• Object; class; instance; entity relationship diagram (ERD) entity• Property; method; attribute• State; behavior• Superclass; subclass•
How is the object approach different from the data and process approaches to systems development?
How can the object approach improve the systems development process?
Describe how the object approach supports the program design concepts of cohesion and coupling that were presented in Chapter 10.
What is the Unified Modeling Language (UML)? How does it support the object approach to systems development?
Describe the steps in creating a use case diagram.
How can you employ the use case report to develop a use case diagram?
How is the use case diagram similar to the context and level 0 data flow diagrams (DFDs)? How is it different?
Give two examples of the extends associations on a use case diagram. Give two examples for the includes association.
Which of the following could be an actor found on a use case diagram? Why?• Ms. Mary Smith• Supplier• Customer• Internet customer• Mr. John Seals• Data-entry clerk• Database
Consider a process called validate credit history, which is used to validate the credit history for customers who want to take out a loan. Explain how it can be an example of an includes association
Give examples of a static model and a dynamic model in UML. How are the two kinds of models different?
Describe the main building blocks for the sequence diagram and how they are represented on the model.
Do lifelines always continue down the entire page of a sequence diagram? Explain.
Describe the steps used to create a sequence diagram.
How is a class diagram different from an ERD?
Give three examples of derived attributes that may exist on a class diagram. How would they be denoted on the model?
Identify the operations that follow as constructor, query, or update. Which operations would not need to be shown in the class rectangle?• Calculate employee raise (raise percent)• Insert
Draw the associations that are described by the business rules that follow. Include the multiplicities for each relationship.• A patient must be assigned to only one doctor, and a doctor can have
What are the two kinds of labels that a class diagram can have for each association? When is each kind of label used?
Why is an association class used for a class diagram? Give an example of an association class that may be found in a class diagram that captures students and the courses that they have taken.
Give two examples of aggregation associations and generalization associations. How is each type of association depicted on a class diagram?
Are states always depicted by rounded rectangles on a behavioral state machine diagram? Explain.
What three kinds of events can lead to state transitions on a behavioral state machine diagram?
Describe the type of class that is best represented by a behavioral state machine diagram. Give two examples of classes that would be good candidates for behavioral state machine diagrams.
Compare and contrast the rational unified process (RUP) with UML.
Describe the way in which the RUP is implemented on a systems project.
Identify the model(s) that contains each of the following components:• Aggregation association• Class• Derived attributes• Extends association• Execution occurrence• Guard condition•
What do you think are three common mistakes that novice analysts make in using UML techniques?
Do you think that UML will become more popular than the traditional structured techniques discussed previously? Why or why not?
Some experts argue that object-oriented techniques are simpler for novices to understand and use than are DFDs and ERDs. Do you agree? Why or why not?
Investigate the Web site for Rational Software (www-306.ibm.com/software/rational/) and its repository of information about Unified Modeling Language (UML). Write a paragraph news brief on the
Investigate the Object Management Group (OMG). Write a brief memo describing what it is, its purpose, and its influence on UML and the object approach to systems development.
Investigate the rational unified process (RUP). Describe the major benefits of RUP and the steps that it contains. Compare the methodology with one of the other methodologies described in Chapter 2.
Investigate computer-aided software engineering (CASE) tools that support UML (e.g., Rational Software’s Rational Rose, Microsoft’s VISIO) and describe how well they support the language. What
Consider a system that is used to run a small clothing store. Its main functionality is maintaining inventory of stock, selling items to customers, and producing sales reports for management. List
Create a use case diagram that would illustrate the use cases for the following dentist office system: Whenever new patients are seen for the first time, they complete a patient information form that
Create a use case diagram that would illustrate the use cases for the following online university registration system: The system should enable the staff members of each academic department to
Create a use case diagram that would illustrate the use cases for the following system: A Real Estate Inc. (AREI) sells houses. People who want to sell their houses sign a contract with AREI and
Create a sequence diagram for each of the following scenario descriptions for a video store system: A Video Store (AVS) runs a series of fairly standard video stores:• Every customer must have a
Create a sequence diagram for each of the following scenario descriptions for a health club membership system:• When members join the health club, they pay a fee for a certain length of time. The
Create class diagrams that describe the classes and relationships depicted in the following scenarios:• Researchers are placed into a database that is maintained by the state of Georgia.
Think about sending a first-class letter to an international pen pal. Describe the process that the letter goes through to get from your initial creation of the letter to being read by your friend,
Consider the video store described in question I. Draw a behavioral state machine diagram that describes the various states that a video goes through from the time it is placed on the shelf through
Draw a behavioral state machine diagram that describes the various states that a travel authorization can have through its approval process. A travel authorization form is used in most companies to
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