Develop a hypothetical quality-improvement program for the class in which you are using this textbook. Evaluate the

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Develop a hypothetical quality-improvement program for the class in which you are using this textbook. Evaluate the class according to the dimensions of quality for a service. Include goals for quality improvement and ways to measure success.

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Operations Management Creating Value Along the Supply Chain

ISBN: 978-0470525906

7th Edition

Authors: Roberta S. Russell, Bernard W. Taylor

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Question Posted: Oct 03, 2012 07:35 AM

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Develop a hypothetical quality-improvement program for the class in which you are using this textbook. Evaluate the

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Quality characteristics might include course organization Presentation ...View the full answer

Operations Management Creating Value Along the Supply Chain

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