Explain how the customer benefit package is enhanced from the customer's viewpoint by adding digital content to

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Explain how the customer benefit package is enhanced from the customer's viewpoint by adding digital content to a physical good such as an automobile, cell phone, or appliance? Exactly how is value increased?

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OM6 operations supply chain management

ISBN: 978-1305664791

6th edition

Authors: David Alan Collier, James R. Evans

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