Question: Explain the difference between lag and lead indicators. Are financial performance measures typically referred to as lag or lead indicators? Explain, using Le Chteau as

Explain the difference between lag and lead indicators. Are financial performance measures typically referred to as lag or lead indicators? Explain, using Le Château as an example. Are operational measures (such as customer satisfaction ratings, defect rate, and number of on time deliveries) typically referred to as lag or lead indicators? Explain using Le Château as an example.

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Lag indicators are performance measures that tend to reveal the results of past actions They lag or ... View full answer

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