What are managers responsible for within a company? Developing new products Guiding employees and influencing their relationships Managing external partnerships Setting company-wide policies

Guiding employees and influencing their relationships

Which of the following are considered functions of management? Marketing, sales, customer service, finance Planning, control, organizing, directing, staffing Research, development, innovation, design Production, quality assurance, logistics, distribution

Planning, control, organizing, directing, staffing

What are top managers responsible for in an organization? Overseeing daily operations, managing customer relations Setting objectives, scanning the environment, planning and making decisions Handling technical support, maintaining IT infrastructure Hiring employees, training staff, managing payroll

Setting objectives, scanning the environment, planning and making decisions

What skill sets are targeted by companies when selecting potential managers? Financial acumen, budgeting, accounting, auditing Technical skills, coding, software development, data analysis Salesmanship, negotiation, persuasion, customer service Communication, leadership, problem-solving, emotional intelligence, decision-making, adaptability

Communication, leadership, problem-solving, emotional intelligence, decision-making, adaptability

What is a Gantt Chart used for in project management? Illustrating work completed over time relative to planned work Tracking financial expenses and budgeting Designing organizational structures and hierarchies Analyzing market trends and consumer behavior

Illustrating work completed over time relative to planned work

What does the internal environment of an organization encompass? Government regulations and compliance requirements Technological advancements and innovations Events and trends affecting management, employees, and culture External market conditions and economic factors

Events and trends affecting management, employees, and culture

What is the discipline of ethics concerned with? Financial reporting and transparency What is morally good and bad, right and wrong Legal compliance and regulatory standards Environmental sustainability and conservation

What is morally good and bad, right and wrong

What are SMART goals characterized by? Simple, manageable, achievable, relevant, and trackable Strategic, meaningful, actionable, resourceful, and time-bound Specific, measurable, attainable, realistic, and timely Sustainable, measurable, adaptable, realistic, and tangible

Specific, measurable, attainable, realistic, and timely

What is resistivity in the context of electrical materials? The potential difference across a material The capacity of a material to store electrical energy The ability of a material to conduct electricity The measure of how much a material resists the flow of charges

The measure of how much a material resists the flow of charges

What are the three forms of competitive strategy that serve as sources of a firm's competitive advantage? Cost leadership, differentiation, focus Vertical integration, horizontal integration, conglomerate Cost focus, differentiation focus, market segmentation Market penetration, product development, diversification

Cost leadership, differentiation, focus

What are some organizational strategies contributing to the rise of virtual organizations? Cost leadership, differentiation, focus strategy Subcontracting, offshoring, supply chains, platform capitalism Market penetration, product development, market development Vertical integration, horizontal integration, diversification

Subcontracting, offshoring, supply chains, platform capitalism

Why is it important for a company to have planned maintenance? To ensure all resources are identified and activities are planned and assigned To eliminate the need for a maintenance budget To reduce the need for skilled labor To increase the frequency of equipment breakdowns

To ensure all resources are identified and activities are planned and assigned

What are three reasons for drydocking a vessel? Increasing the ship's speed, reducing crew size, and enhancing cargo capacity Improving fuel efficiency, reducing emissions, and increasing passenger comfort Bottom inspection and corrective action, anchor cables ranging, and sea chests cleaning Enhancing navigation systems, upgrading communication equipment, and repainting the hull

Bottom inspection and corrective action, anchor cables ranging, and sea chests cleaning

What are three considerations when developing a vessel maintenance procedure? Manufacturer's recommendations, equipment history, and third-party inspection results Passenger feedback, entertainment options, and dining facilities Crew preferences, port regulations, and weather conditions Fuel type, cargo type, and route length

Manufacturer's recommendations, equipment history, and third-party inspection results

What are three factors that affect a ship's repair cost? Cargo insurance, navigation equipment, and communication systems Fuel prices, crew wages, and port fees Passenger amenities, entertainment systems, and dining options Revenue loss, operational expenses, and docking expenses

Revenue loss, operational expenses, and docking expenses

Describe two ISO quality standards and their purposes. ISO 31000 for risk management and ISO 22000 for food safety ISO 20000 for IT service management and ISO 27001 for information security ISO 9000 for quality management and ISO 14000 for environmental management ISO 50001 for energy management and ISO 45001 for occupational health and safety

ISO 9000 for quality management and ISO 14000 for environmental management

What are three of the seven ISO 9000 quality management principles? Innovation, creativity, and adaptability Market expansion, brand recognition, and customer loyalty Cost reduction, speed, and flexibility Customer focus, leadership, and engagement of people

Customer focus, leadership, and engagement of people

How is risk-based thinking related to a quality management system? It helps in identifying potential nonconformities and taking preventive actions It eliminates the need for quality audits and inspections It focuses solely on financial risks and profit maximization It prioritizes customer satisfaction over all other factors

It helps in identifying potential nonconformities and taking preventive actions

What is OSHA and what laws exist to protect employees from hazards in the workplace? OSHA is a certification for quality management systems OSHA is the Occupational Safety and Health Administration, which enforces workplace safety laws OSHA is a global standard for environmental management OSHA is a private organization that provides safety training to companies

OSHA is the Occupational Safety and Health Administration, which enforces workplace safety laws

What are the four main steps in hazard management? Set goals, allocate resources, execute plans, evaluate results Develop policies, train employees, monitor compliance, report violations Hire consultants, conduct surveys, implement changes, review outcomes Collect information, inspect for hazards, identify health hazards, conduct incident investigations

Collect information, inspect for hazards, identify health hazards, conduct incident investigations

Explain the permit-to-work system and its importance in shipyard operations. A certification process for shipyard workers A financial management tool for budgeting ship repairs A method for tracking employee attendance and productivity A system ensuring coordination between shipyard staff and ship crew for safe operations

A system ensuring coordination between shipyard staff and ship crew for safe operations

What is the most common entry point for cybercriminals targeting banks? What's an LLC stand for? What are some current business ethics topics? What are some types of faster payments? (4 of them) (ZEMS) What is the biggest door into the bank for cyber crime?

What is the biggest door into the bank for cyber crime?

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