Questions and Answers of Business Ethics A Stakeholder And Issues

Describe a serious ethical dilemma you have experienced. Use the 12 questions developed by Laura Nash to offer a resolution to the problem, even if your resolution is different from the original
Which roles and responsibilities in this chapter have you assumed in an organization? What pressures did you experience in that role that presented ethical dilemmas or issues for you? Explain.
Choose one type of functional area manager described in the chapter. Describe a dilemma involving this manager, taken from a recent media report. Discuss how a stakeholder analysis could have helped
What reasons would you offer for encouraging leaders and/or managers to use the stakeholder approach? Would these reasons apply to teams?
Describe a complex issue that is evolving in the news or media. Explain how the issue has evolved into other issues. Which issues management framework would help track the evolution of this issue?
Identify a company or organization in the media or with which you are familiar that operates ethically. What are the reasons this company/organization is ethical? (You may refer to the leadership,
In this chapter’s opening case, why do you think it took such a large-scale security breach for TJX to start a serious corporate “ethics” program? Have things changed in 2021 in corporations?
You have been invited as a student who has studied business ethics to present a case to a CEO, CFO, and ethics officer of a midsize firm wanting to be Sarbanes-Oxley compliant. You have been asked to
In a paragraph, explain your opinion of whether the advertising industry requires regulation.
Find a recent article discussing the environmental damage caused by a corporation’s activities. Recommend methods the firm in the article should employ to reduce harmful effects on the environment.
Evaluate and comment on this statement: “North American and European countries have created waste, pollution, and environmental devastation for decades, even centuries. Is it fair that countries
Find a recent article discussing an innovative way in which a corporation is helping the environment. Explain why the method is innovative and whether you believe the method will really help the
Describe the most ethical leader for whom you have worked. Now describe the least ethical leader. Which leader did you learn valuable lessons from and enjoy working with the most? The least? Why?
Assume you are an ombudsperson or an ethics officer for a large organization. What problems do you believe you would experience? Why? What contributions do you think you could make in this role? Why?
“What Would You Do?” I graduated from the University of New England on a beautiful day in May. Graduating cum laude, with a job in my back pocket, I thought that my future was as bright as the
A popular adage states that “there is no such thing as a free lunch.” Social media platforms such as Facebook, Instagram, Google, TikTok, and LinkedIn offer access to their platforms where users
Describe an experience you have had (or an experience where you observed a leader) that required moral courage to either make a tough decision or refrain from making a decision that could have had
Describe the type of training you would need, and list specific competencies that would help you in the role of ombuds or ethics officer.
Jim Howard is a sales manager at a software company that produces a search interface for databases with indexed information. The company is an established vendor and has a good reputation in the
“In 2017, the 737 MAX entered service. Since then, 346 people died in two 737 MAX crashes: a Lion Air plane crashed on October 29, 2018, after taking off in Indonesia (189 died); and an Ethiopian
Do you believe leaders in large Fortune 500 companies follow and model their stated visions, missions, and values in everyday business dealings? Explain. Identify a Fortune 500 company and CEO in the
Draft a brief values statement (or list some major values) of the ideal company for which you would like to work. Compare your list with other students’ lists. What similarities and differences did
Do companies have to operate ethically to be financially successful? Explain.
Briefly describe the leader of an organization in which you work or have worked. Evaluate the moral, amoral, or immoral characteristics of the leader. Refer to the “ethics of leadership styles”
Identify some characteristics of a values-based stakeholder approach to leading and running a company. Do you agree or disagree with these characteristics? Explain.
Return to question 4. Suggest specific ways that your leader could improve their leadership competency and ethical style.Question 4Briefly describe the leader of an organization in which you work or
Which of the 13 values-based readiness checklist steps would you expect are least practiced in most companies? Which steps on the list do you believe the organization for which you work(ed) practiced
Briefly describe the culture of an organization in which you work or have worked. Explain how the culture affected a specific business practice. How ethical or unethical were the effects of the
Do you believe most CEOs in U.S. companies are overpaid and underperform? Explain. What pay or performance criteria do you believe should be used for top-level officers in publicly traded companies?
Return to question 6. Suggest a few ways in which that organization’s culture could be strengthened or changed. Offer a suggestion for the way the strategy formulation or implementation could be
Offer one difference a values-based, ethical stakeholder approach could make in the formulation and implementation of an organization’s strategy. Explain.
Suggest three differences a values-based, ethical stakeholder perspective could make in forming and building a new organizational culture. Explain.
What clues would you look for in identifying ethical and unethical activities by evaluating an organization’s structure? Explain.
If you were to evaluate the alignment of an organization’s strategy, structure, and culture from a values-based stakeholder approach, suggest three criteria you would use and some questions you
Which is most effective for organizational stakeholders: internal self-regulation or government regulation? Defend your points.
Explain the strengths and weaknesses of organizational (a) Ethics codes, (b) Ombuds and peer-review programs, (c) Ethics departments.
“WASHINGTON—President Biden set off a heated identity politics debate less than 24 hours into his presidency when he signed a gender discrimination order that has drawn heat from critics who
Identify two major trends in the changing demographics of the workforce. Include a trend that you as a student or employee could be or are now affected by.
Argue the pros and cons of eliminating standards such as test scores, grade point averages, and other objective criteria for admitting minorities and members of protected groups to universities and
Bill Smith and Lana Kane seemed to have had some “bad chemistry” the day they met. Bill, a 23-year-old recent graduate and now working on his MBA, has been with the Marketing Group for a year. He
Identify moral tensions and/or conflicts that could lead to illegal and/or unethical behavior associated with the changes you gave in question 1.Question 1Identify two major trends in the changing
Select an employee right in the workplace from the chapter. Give an example, based on your own outside reading or experience, of a situation involving this right. Was it violated? How? What was the
What are three major factors an employer should consider to avoid arbitrarily terminating an employee, especially post-Covid-19? What steps would you take if you were terminated by an employer who
Identify an example from your own experience, or that of someone you know, of discrimination or sexual harassment. Did this experience influence your view of affirmative action or employee protection
What problems do you see occurring when employees date in a company? What additions or changes would you make to the tips and suggestions offered on dating in the chapter?
Write a paragraph describing a situation from your experience in which you felt justified that you had cause to blow the whistle. Did you? Why or why not? Under what circumstances do you feel
Do you believe dating should be permitted among employees in the workplace without formal policies setting boundaries and rules? Why or why not?
Think of three people you know from the different generations discussed in the chapter. Of these people, who is and is not satisfied with their work and jobs? Explain why they are or are not
Do you believe managers and company officers should date lower-level employees with less power and status? Why could this situation present ethical dilemmas?
Create a “for” and “against” set of arguments regarding the “employment-atwill” doctrine in the present economic and demographic environment. After you make a complete set of arguments,
What does the term “legal and moral entitlement” mean to you as an employee or future employee? Give an example. Do you agree that employees have legal and moral entitlements in the workplace?
Do you believe there is now an “equal playing field” regarding access to educational institutions, jobs, and other employment opportunities for all individuals and groups in the United States?
What are some arguments for and against “reverse discrimination”? Is the “playing field” in U.S. corporations more level now?
Describe criteria used to determine whether verbal or physical actions constitute sexual harassment. What are some specific types of sexual harassment? Have you been sexually harassed in a work
What should employees expect from their employers and their companies now in terms of rights and obligations, after Covid-19? Explain. Is loyalty to an employer a “dead” or “dying” concept
Do you believe whistle-blowing is justifiable in corporations? Would, or could, you blow the whistle? Under what circumstances would you be compelled to blow the whistle as an employee in an
Should corporate managers prevent whistle-blowing? Why or why not? Explain.
How can employers prevent whistle-blowing?
“Artificial intelligence is the simulation of human intelligence processes by machines, especially computer systems. Specific applications of AI include expert systems, natural language processing
Recall your personal work history. Who were your manager’s most important stakeholders? What, in general, were your manager’s major stakes in that particular position?
Briefly describe a dispute in which you were an important stakeholder. How was the situation resolved (or not resolved)? What methods were used to resolve the situation? Looking back on the situation
Which of the types of power (described in this chapter) that stakeholders can use have you effectively used in a conflict or disagreement over a complex issue? Briefly explain the outcome and
In your company or organization, or one in which you have worked, what is the industry? The major external environments? Your product or service? Describe the major influences of each environment on
Genetic discrimination is defined by the Centers for Disease Control and Prevention as “prejudice against those who have or are likely to develop an inherited disorder.” With advances in science,
Give a recent example of a corporation that had to publicly manage a crisis. Did the company spokesperson respond effectively to stakeholders regarding the crisis? What should the company have done
Describe a recent crisis that involved a product. Which phase of the crisis management model do you believe is the most important for all involved stakeholders? Explain.
Using Figure 3.4, identify a complex issue-related controversy or situation in which you, as a stakeholder, were persuaded to move from one position to another and why—for example, from a
Describe how you would feel and what actions you would take if you worked in a company and saw a potential crisis emerging at the prodromal or precrisis stage. What would you say, to whom, and why?
Argue both the pros and cons of stakeholder theory, using some of the arguments in the chapter as well as your own. What is your evaluation of the usefulness of the stakeholder management approach in
My job requires that I lie every day I go to work. I work for a private investigation agency called XRT. Most of the work I do involves undercover operations, mobile surveillances, and groundwork
Conscious Capitalism: Liberating the Heroic Spirit of Business (2013) is a bestselling book written by John Mackey, former CEO of Whole Foods (now acquired by Amazon); and Rajendra Sisodia, a
Do you believe that the Sarbanes-Oxley Act is not now needed? Explain or offer a different argument.
Outline some steps you would recommend for preventing future corporate scandals like Wells Fargo, Volkswagen, Boeing MAX, Enron, WorldCom, and the subprime-lending crisis, based on the contents of
In just over 11 years since its founding in March 2009, Uber transformed from a start-up to a company that has $65.6 billion in market cap as of October 9, 2020. Uber used technological innovation to
Charles Scharf, the third chief executive of Wells Fargo in just four years since the firm’s 2016 crisis, told Congress in March 2020 that “there’s much the bank needs to do to fix its cultural
Are the 2004 Revised Federal Sentencing Guidelines, in your opinion, helpful to organizational leaders and boards of directors in promoting more ethical behavior? Explain. What other actions,
If you were consulting with a large corporation’s executive team and were asked to talk about how that team could think about a social contract including stakeholder management reasoning, what
Which of the corporate crises summarized at the end of the chapter were you unfamiliar with? Do you believe these crises represent “business as usual” or serious breakdowns in a company’s
A large company has invited you to join in a discussion with its legal and human resources officers about integrating ethics, diversity, equity, and inclusion into and between their departments. They
After reading the Johns Manville and Exxon Valdez summaries, identify some ways these crises could have been (1) avoided and (2) managed more responsibly after they occurred.
What was your score on the “Rank Your Organization’s Reputation” quiz in Ethical Insight 4.4? After reading previous chapters in this book, how would you describe the “ethics” of your
Find a recent article discussing an innovative way in which a corporation is helping the environment. Explain why the method is innovative and whether you believe the method will actually help the
Do you believe the covenantal ethic and social contract views are realistic for large organizations like Bank of America, JPMorgan, ExxonMobil, and Citibank, or federal agencies like the FTC and the
What is the free-market theory of corporate responsibility, and what are some of the problems associated with this view? Compare this view with the social contract and stakeholder perspectives of CSR.
If you had to select either the legal/compliance (“stick”) approach or the voluntary/ethical compliance (“carrot”) approach toward running a corporation, which would you choose, and why? What
What advertisements—and where do these appear (TV, Internet, print)—do you find “unethical” but legal? Explain.
Offer examples relevant to any section(s) of this chapter that happened to you, your family or friends, or that you researched resulting from the Covid-19 pandemic or its aftereffects.
I am a project manager who supports corporate-citizenship-funded programs for our large insurance company. I am responsible for helping choose proposals to support for environmental, community
For-profit colleges and universities, compared to their public institutional counterparts, are governed and operated by private corporations. A National Student Clearinghouse report showed for-profit
What ethical principles of advertising apply to consumers in all cultures and countries? Explain.
Identify a recent example of a corporation accused of false or deceitful advertising. How did it justify the claims made in its ad? Do you agree or disagree with the claims? Explain.
President Joe Biden has an interesting balancing act to perform with regard to his commitments on climate change with younger voters and more radically oriented Democrats, and with his support of
Identify some problems associated with the free-market theory of corporate responsibility (discussed in Chapter 4) for consumers? Compare this view with the social contract and stakeholder
Contemporary consumers have access to millions of products. There was a time when a consumer entered a store looking for a pair of sneakers and had only two options. Those days are over. First,
Where does the liability of a company end and the responsibility of consumers begin for products? Explain your answer as you define this question more specifically.
Can you think of an instance when you or someone you know was affected by corporate negligence in terms of product safety standards? If so, did you or the person communicate the problem to the
The Centers for Disease Control and Prevention (CDC) of the Department of Health and Human Services, reported that more than 130 individuals in the United States do not survive opioid-related
What constitutes “unreasonable risk” concerning the safety of a product? Identify considerations that define the safety of a product from an ethical perspective.
Do you believe vaping should be banned from all public places where passive smoking can affect nonsmokers? Explain.
Do you believe the environment is in trouble from climate change and global warming, or do you believe this is “hype” from the press and scientists? Explain.

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