Question: Your firm will soon be replacing the desktop telephones used by its 47 employees.The unit thats being considered accommodates three features in addition to voice

Your firm will soon be replacing the desktop telephones used by its 47 employees.The unit that’s being considered accommodates three features in addition to voice mail and call forwarding.The plan is to install the three most-needed features on all phones.At the request of Ralph Mayberry, the firm’s owner, you surveyed the staff and gathered the following data. Prepare a memo report.

Feature Speaker Caller ID Essential Useful Nice No Need 4 11 153

Feature Speaker Caller ID Essential Useful Nice No Need 4 11 153 33 13642466 13 27 3 0 21 15 1 29 37 532 3 31 32 Call Waiting Conferencing Distribution List 7 Message Waiting Notification 35 Multi-line 7 Transfer 7

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