Questions and Answers of Effective Management

Describe the departmentalization approach to organizational structure.
Explain what companies look for in managers.
Discuss the top mistakes that managers make in their jobs.
Describe the transition that employees go through when they are promoted to management.
Explain the five components of the specific environment.
Explain to whom organizations are socially responsible.
Explain for what organizations are socially responsible.
Explain how organizations can choose to respond to societal demands for social responsibility.
Teresa Carleo, owner of Plant Fantasies, is the gardener for such well-known New York City properties as the Trump Organization, John Jay College, and Jack Resnick & Sons. In landscaping, success
Discuss how companies can use plans at all management levels, from top to bottom.
Explain how group decisions and group decision-making techniques can improve decision making.
Explain the different kinds of corporate-level strategies.
Explain why companies choose to standardize or adapt their business procedures.
Discuss the importance of identifying and adapting to cultural differences.
Explain how to successfully prepare workers for international assignments.
Differentiate between mechanistic and organic organizations and identify which design technique is appropriate for each.
Explain the methods that companies are using to redesign internal organizational processes (i.e., intraorganizational processes).
Describe the methods that companies are using to redesign external organizational processes (i.e., interorganizational processes).
Explain how to enhance work team effectiveness.
Explain how different employment laws affect human resource practice.
Explain how companies use recruiting to find qualified job applicants.
Describe the selection techniques and procedures that companies use when deciding which applicants should receive job offers.
What are the components of goal-setting theory?
Although consistency and conformity are critical to the success of any chain, Camp Bow Wow seeks creative input from its franchisees. Founder Heidi Ganahl keeps a door open for anyone who wants to
Describe who leaders are and what effective leaders do.
Describe how path‒goal theory works.
Sue Ryan, a Camp Bow Wow franchisee from Colorado, knows the ins and outs of managing a care center for pets. To help launch her business a few years ago, Ryan recruited experienced pet-care worker
What are the four management functions?
Describe different kinds of managers.
Explain the major roles and subroles that managers perform in their jobs.
Explain how and why companies can create competitive advantage through people.
Discuss how changing environments affect organizations.
In 10 years, Camp Bow Wow has grown from a single kennel in Denver, Colorado, to a $40 million business, with more than 150 locations. The transition from a small family business to a national
Describe the four components of the general environment.
How do environmental change, environmental complexity, and resource scarcity affect uncertainty?
Describe the process that companies use to make sense of their changing environments.
Explain how organizational cultures are created and how they can help companies be successful.
After a trip to cacao farms in Central America, Joe Whinney decided to build the first organic, fair-trade chocolate factory in the United States. Whinney hoped to help solve social and
Describe the U.S. Sentencing Commission Guidelines for Organizations, and explain how they both encourage ethical behavior and punish unethical behavior by businesses.
Explain what practical steps managers can take to improve ethical decision making.
What are the U.S. Sentencing Commission Guidelines? How do they punish unethical behavior?
Explain the steps and limits to rational decision making.
Discuss the benefits and pitfalls of planning.
Explain whether social responsibility hurts or helps an organization’s economic performance.
Specify the components of sustainable competitive advantage and explain why it is important.
Describe the steps involved in the strategy-making process.
Describe the different kinds of industry-level strategies.
Explain the components and kinds of firm-level strategies.
What is a firm-level strategy?
Discuss the different methods that managers can use to effectively manage innovation in their organizations.
Discuss the different methods that managers can use to better manage change as it occurs.
How do change forces work to bring about change? How do resistance forces work against change forces?
Discuss the impact of global business and the trade rules and agreements that govern it.
Although an American brand, Holden apparel is made in China. The company would like to manufacture in the United States, but government regulations, labor costs, and high corporate tax rates are too
Explain the different ways that companies can organize to do business globally.
Explain how to find a favorable business climate.
Describe the difference between organizational structure and organizational process.
Discuss the different methods for job design.
Explain the good and bad of using teams.
At Holden Outerwear, it’s all about teamwork. Founder Mikey LeBlanc believes that teamwork is critical to the company’s position as an innovation leader. Holden’s use of teams is something that
What are the advantages and disadvantages of teams?
Recognize and understand the different kinds of teams.
Describe the general characteristics of work teams.
Describe how to select appropriate training methods and evaluate the effectiveness of that training.
Discuss how to use performance appraisal to give meaningful performance feedback.
Describe basic compensation strategies and explain how they affect human resource practice.
Discuss three kinds of employee separations: termination, downsizing, and turnover.
What are the four kinds of employee separation?
LivingSocial Escapes, which offers a range of outdoor excursions, demands high commitment from employees. When hiring new workers, founder Bram Levy offers only the most basic outline of job
Use equity theory to explain how employees’ perceptions of fairness affect motivation.
Use expectancy theory to describe how workers’ expectations about rewards, effort, and the link between rewards and performance influence motivation.
Explain how reinforcement theory works and how it can be used to motivate.
Discuss Hersey and Blanchard’s Situational Leadership® theory.
Explain how visionary leadership (i.e., charismatic and transformational leadership) helps leaders achieve strategic leadership.
Explain the role that perception plays in communication and communication problems.
In a day when companies use Twitter and Facebook to communicate, Teresa Carleo of Plant Fantasies is a throwback—she doesn’t use social media or email. Instead, leaders at Plant Fantasies tailor
Describe the communication process and the various kinds of communication in organizations.
What role do perceptions (of oneself and others) play in the communication process?
Explain how managers can manage effective one-on-one communication.
Describe how managers can manage effective organization-wide communication.
Explain how managers can encourage broad-based upward communication.
Describe the behaviors, processes, and outcomes that today’s managers are choosing to control in their organizations.
Brian Durkee is the director of operations at Numi Organic Tea. Right before he joined Numi, the company had just begun to implement an efficient enterprise resource planning (ERP) system with the
Explain the basics of capturing, processing, and protecting information.
Describe how companies can access and share information and knowledge.
Discuss the kinds of productivity and their importance in managing operations.
Explain the role that quality plays in managing operations.
Explain the essentials of managing a service business.
Describe the different kinds of manufacturing operations
Discuss the elements of total quality management (TQM).
Describe the different levels of processing in manufacturing operations.
What is inventory and how is it typically measured?
According to Andy Pforzheimer, food is only 50 percent of the experience at his restaurants. The rest comprises intangibles like ambience and conversation with the staff. To ensure consistent