Electronic Commerce 12th Edition Gary Schneider - Solutions

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You have been tasked with arranging Internet access for other employees in your company. Summarise the hardware and software needed.AppendixLO1
How would you explain to a friend what they need to purchase to access the World Wide Web using the Internet? Explain the hardware and software needed.AppendixLO1
Explain the term ‘electronic data interchange’. Is it still relevant to companies?AppendixLO1
Describe how the following tools would be used by a company hosting a website:HTML, FTP, RSS.AppendixLO1
The existence of standards such as HTML and HTTP has been vital to the success and increased use of the World Wide Web. Explain why.AppendixLO1
What benefits to a business‑to‑business company does the XML standard offer beyond those of HTML?AppendixLO1
Explain why the digital business coordinator of a company might investigate the use of applications service providers.AppendixLO1
Explain the differences between intranet, extranet and the Internet from a digital business perspective.AppendixLO1
Outline the two main methods by which companies purchase supplies and the two broad divisions of supplies needed.AppendixLO1
Taking your answer from 1, give examples of B2B exchanges that have been created to meet these purchasing needs.AppendixLO1
Draw a sketch that shows the main stages and people involved in traditional and e‑procurement.AppendixLO1
Outline the main reasons for e‑procurement.AppendixLO1
What is maverick purchasing? What safeguards need to be introduced into e‑procurement to avoid this?AppendixLO1
Explain the differences between the buy-side, sell-side and marketplace options for e‑procurement.AppendixLO1
Outline the benefits and disadvantages of each of the options in 6.AppendixLO1
What are the organisational implications of introducing e‑procurement?AppendixLO1
Chris Miller of Shell Chemical has been quoted as saying:‘E‑procurement is not about screwing suppliers. It’s about taking cost out for both suppliers and buyers and reducing institutionalized inefficiencies. Plus it supports smaller buyers and suppliers just as much as larger ones. It’s
For an industry sector of your choice review the current alternative options for, and business adoption of B2B marketplaces available to, purchasing and IS professionals and attempt to forecast the situation in five years.AppendixLO1
Critically assess the claims made for cost savings and increased profitability available from e‑procurement.AppendixLO1
Analyse the procurement process for an organisation with which you are familiar.Explain the changes and possible problems involved with introducing e‑procurement.AppendixLO1
‘Fully automated end‑to‑end procurement is not practical.’ Discuss.AppendixLO1
Draw a diagram explaining four types of B2B exchanges that are dependent on the type of purchasing and what is purchased. Give one example of a product that could be purchased at each, and the name of an exchange offering this service.AppendixLO1
Describe the different elements of an e‑procurement system.AppendixLO1
Draw a diagram that summarises the main differences in processes within an organisation for traditional procurement and e‑procurement.AppendixLO1
Outline the main benefits of e‑procurement.AppendixLO1
Explain the differences between buy-side and sell-side e‑procurement. Give an advantage for each type for the purchasing company.AppendixLO1
Current adoption levels of e‑procurement are low. Identify the main reasons for this.AppendixLO1
Explain how cost savings may arise from e‑procurement.AppendixLO1
Why do some commentators suggest real cost savings from e‑procurement may be nearer to 10% than higher figures suggested by e‑procurement solutions providers?AppendixLO1
In one or two paragraphs, explain the difference between an open loop and a closed loop payment card processing system.
In one or two paragraphs, describe the role of an acquiring bank in processing online payment transactions.
What is a store charge card and how is it different from a credit card?
In about 100 words, explain why an acquiring bank would normally evaluate the creditworthiness of a business before opening a merchant account to process credit card transactions for that business.
What is a payment card interchange network?
In about 200 words, explain what function is performed by payment processors and briefly describe how each of the two types of payment processors performs this function.
What is a credit card association?
In about 100 words, explain why stored-value cards that are NFC enabled were slower to catch on in the United States than in Europe and Asia.
What is a credit card association?
Bitcoin has fluctuated widely in value since its inception. In about 100 words, outline the reasons that a cryptocurrency might fluctuate to a greater degree than most other currencies.
Some anonymous digital cash products are touted as being free from the constraints of any banking system or government regulation. In about 100 words, evaluate this claim and outline how such a freedom might affect the usefulness of such a product.
What is an acquirer fee and what services does it cover?
In one or two paragraphs, explain what the Check 21 law facilitates and explain what it was intended to accomplish.
Name one factor that affects the rate charged as an interchange fee.
In about 100 words, explain how a phishing attack could be used to perpetrate identity theft Include a brief description of countermeasures that might prove effective in thwarting such an attack.
Why do online merchants often ask a customer to provide their credit card’s CVN?
Name three types of businesses that might use an ACH network.
What is a payment gateway?
Briefly explain the key differences between a stored-value card that uses a magnetic strip and one that uses an embedded microchip.
What are the two types of storage available for digital cash?
Briefly describe the double spending issue with digital cash.
What is a digital wallet?
Why is privacy a concern for users of a digital wallet?
What is the meaning of “float” as the term is used in the financial services industry?
What is a phishing attack?
What is identity theft?
What is a zombie farm?
What are the two keys to successful implementation of an information technology project?
What specific information is provided by a return-on-investment (ROI) calculation?
What is late outsourcing?
In about 300 words, explain how incubators and accelerators work. In your answer, compare these two approaches and provide at least one example of each.
What is a venture capitalist?
Davis Humanics (DH) is a company founded in 1982 that provides human resources services to about 7000 companies with a total of nearly 100,000 employees. These services include payroll processing, tax filing, health insurance and claims management, and retirement plan management. DH has annual
Bill Gross started his first company (a solar-powered device manufacturer) when he was 15 years old. After graduating from Caltech, he started an audio equipment manufacturer that was sold to Lotus and an educational software company that was sold to Cendant. With the proceeds of those sales, he
Midtown Bistro, a local restaurant, has hired you to help them develop a new online business initiative. The company wants to use social networking actively in its marketing plan and integrate it into its Web site. In one or two paragraphs, identify three benefits that Midtown Bistro might hope to
Provide two brief examples of business strategies that might be included in the plan for an online business initiative.
In about 100 words, name four activities that a business might want to accomplish online and for each activity, briefly explain why its success might be difficult to measure.
What is the goal of a downstream strategy?
In about 100 words, explain why companies began creating pilot Web sites during the second wave of electronic commerce.
What is the goal of an upstream strategy?
In a paragraph or two, outline two online activities that businesses can use to improve the value they provide to customers.
How might an online retailer measure increased customer satisfaction?
In about 100 words, list and briefly describe four specific activities that a company might undertake in the formation of an online business initiative.
In the third wave of electronic commerce, businesses no longer limit their vision of online activity to Web sites. In two or three paragraphs, outline at least two online business implementations that would not be accomplished by building or improving a Web site.
Provide one brief example of an opportunity cost.
No matter how a company measures the benefits provided by an online business implementation, it usually tries to measure those benefits in monetary units. In a paragraph or two, explain why this is a good practice.
What is an angel investor?
In one paragraph, name and briefly describe two specific costs that might be included in the total cost of ownership of an online business initiative.
The cost of launching an online business has increased steadily since the early years of electronic commerce. In about 100 words, explain why this change has occurred
What is an initial public offering (IPO)?
In about 100 words, explain the advantages and disadvantages of using ROI to evaluate online business proposals.
What is a capital project?
In two or three paragraphs, explain why early outsourcing is often used for some parts of online business initiatives.
In about 100 words, outline the functions of project management software. In your answer, explain what problems this type of software is designed to prevent.
What is component outsourcing?
What is project management?
What is the function of a database administrator in an online business operation?
What is a postimplementation audit?
What is change management?
Using your favorite search engine or the resources of your library, identify firewall issues that might arise for a company that uses cloud computing in its online sales system. In about 100 words, summarize your findings in terms of the perimeter expansion problem.
Why is an SSL-EV digital certificate superior to an ordinary digital certificate.
What is remote server administration?
How might a dynamic pricing management program increase sales?
In two or three paragraphs, explain the difference between page-based application and component-based application systems. In your answer, be sure to outline which is preferable in an online business system design and explain why.
Name four types of information that might be useful inputs to a customer relationship management (CRM) system.
In about 100 words, summarize the advantages and disadvantages of using a mall-style commerce service provider such as eBay Stores or Amazon.com’s Pro Merchant program instead of operating a stand-alone electronic commerce site.
Refer to Figure 10-1. In two paragraphs, identify and briefly describe two threats that you would place in Quadrant III and explain why you would classify them as Quadrant III threats. Low impact (cost) FIGURE 10-1 High probability Contain and control Ignore ||||| ||| IV Prevent Risk
In one or two paragraphs, explain the functions of supply chain management software.
Write a paragraph in which you explain the purpose of cloud computing.
Adobe Analytics offers a number of software products and tools that companies can use to generate detailed reports for online business managers about the amount and nature of their Web site traffic. This software can tell Web site owners not only how many unique computers logged on to their sites,
Briefly explain the difference between physical and logical security.

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Electronic Commerce 12th Edition Gary Schneider - Solutions

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