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Questions and Answers of
Electronic Commerce
What is a border router?
Hal Donovan started an ordinary hardware store, named Hal’s Hardware in Sandusky, Ohio, in 1988. He had been working during his summer vacations from college for a long-established hardware store
Briefly describe the functions performed by a freight forwarder in international electronic commerce.
In what ways does localization differ from language translation?
Briefly explain why an online business can find it difficult to establish trust with its customers.
List four primary activities that might be conducted in a particular business value chain.
What is a network economic structure?
Briefly explain why many industry observers believe that describing the history of electronic commerce as a series of “booms and busts” is incorrect.
What is a shipping profile?
Briefly explain the difference between a business model and a revenue model.
Political and cultural issues can limit the ability of companies to do business in other countries. In about 100 words, provide examples of how specific government rules and cultural norms can
How can online businesses use data analytics to increase sales?
Write a paragraph in which you distinguish between a business value chain and an industry value chain.
What is crowdsourcing?
In a paragraph or two, explain how the Internet creates or enhances the network effect.
In what specific ways can businesses use online social interactions?
Briefly define the term “transaction cost” and, in about 100 words, outline several specific ways in which electronic commerce can reduce transaction costs.
What specific Internet technologies led to a growth in electronic commerce in developing countries during the third wave of electronic commerce?
Many companies are combining their online business activities with an existing physical presence. In about 100 words, explain which elements they are combining and what problems they are solving by
Renting a car at the airport has, for many, become an unpleasant experience. After a long day (or night) of navigating airports and flight delays, the weary traveler must trudge or take a bus to a
Some writers have called the emergence of electronic commerce to be a “revolution.” Others have described it as a series of waves. In about 100 words, briefly discuss the merits of each point of
List several activities that might be considered business processes.
In about 100 words, outline the changes in Internet technology that drove much of the expanded consumption of digital content during the second wave of electronic commerce.
Name the technology that businesses have used since the 1960s to exchange transaction information electronically.
The use of online advertising in the second wave of electronic commerce was significantly different than in the first wave. In a paragraph or two, briefly describe this change.
List several activities that might be considered a part of business-to-government electronic commerce.
Many customers who use mobile devices prefer to make purchases using a mobile app instead of their devices’ Web browsers. It is less clear that these customers search for and select specific
What are some of the drawbacks to a strategy that attempts to capitalize on the first-mover advantage?
What drove the burst of enthusiasm that led to a rapid growth of investment in online business during the first wave of electronic commerce?
In the first wave of electronic commerce, many businesses tried to capitalize on a first-mover advantage. In the second wave, businesses were more likely to employ a smart-follower strategy. In about
What is a value-added network?
What are the two main categories of electronic commerce?
In two or three paragraphs, distinguish between the terms “business activity,” “business process,” and “transaction.”
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