International Management Managing Across Borders And Cultures Text And Cases 9th Global Edition Helen Deresky - Solutions

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What advantages exist for exporters to have an “environmentally friendly”packaging policy?
To recognize the communication process and how cultural differences can cause noise in that process.
To appreciate the cultural variables that affect communication for both the sender and the listener.
To be aware of the impact of IT on cross-border communications.
To learn how to manage cross-cultural business communications successfully.
How will the perceptions of international managers’ roles affect the way they manage their subordinates?
What are the potential problems an international manager with a low context culture will face when working or negotiating with a high context culture counterpart?
Discuss the role of information systems in a company, how and why they vary from country to country, and the effects of these variations.
Form small groups of three to four students, preferably with different cultural backgrounds. Show them the product catalogs or promotion material of four different brands of automobiles from four different countries – America, Japan, Germany and India. Let them write down their perception and ask
Check with your family, relatives, or friends to identify someone with overseas working experience. Talk to this person and ask him or her to identify the benefits and problems arising from working abroad. What lessons can you get from this experience? Set out a brief plan for yourself, assuming
If you were a native of Brazil and advising American business representatives about what to do when talking with Brazilian business partners, what would you tell the Americans about Brazilian culture?
Imagine that the situation in this case study was reversed, that is, the Brazilian businessmen were coming to the United States to look for a supplier. What would you tell the Brazilians about American business culture to prepare them for success?
Discuss the stages in the negotiation process and how culturally based value systems influence these stages. Specifically, address the following.• Explain the role and relative importance of relationshipbuilding in different countries.• Discuss the various styles and tactics that can be
Who are the stakeholders in cross-cultural negotiations? Why does the process of negotiating across borders become very complicated in the international arena? How can MNEs coordinate the interests of these stakeholders effectively?
Describe what you would expect in negotiations with the Chinese and how you would handle various situations.
What role does decision-making play in the negotiation process? Why is it important for international managers to appreciate the effects of culture on the decision-making styles and processes?
To become familiar with the role of negotiation in implementing a firm’s strategy, and the various stakeholders who must be considered.
To learn the stages of the negotiation process and how to prepare for cross-cultural business negotiations.
To gain insight into the various types of negotiating styles around the world.
To recognize that managing negotiation requires learning about the culturally based behavioral differences, values, and agendas of the negotiating parties and how to build trust for successful negotiations.
To learn the complexities of negotiating with the Chinese.
To appreciate the variables in the decision-making process and understand the influence of culture on decision making.Eight student volunteers will participate in the role-play. Four represent a Japanese automobile manufacturer, and four represent a U.S. team that has come to sell microchips and
The eight volunteers will divide into the two groups and then separate into different rooms if possible. At that point, they will be given instruction sheets. Neither team can have access to the other’s instructions. After dividing the roles, the teams should meet for 10 to 15 minutes to develop
While the teams are preparing, the room will be set up, using a rectangular table with four seats on each side. The Japanese side will have three chairs at the table with one chair set up behind the three. The American side of the table will have four chairs side by side.
Following these preparations, the Japanese team will be brought in so they may greet the Americans when they arrive. At this point, the Americans will be brought in, and the role-play begins.Time for the negotiations should be 20 to 30 minutes. The rest of the class will act as observers and will
When the negotiations are completed, the student participants from both sides and the observers will complete their feedback questionnaires. Class discussion of the feedback questions will follow.
What was your biggest frustration during the negotiations?
What would you say the goal of the American team was?
What role (e.g., decider, influencer, etc.) did each member of the American team play?Mr. Jones Mr./Ms. Smith Mr./Ms. Nelson Mr./Ms. Frost
How would you rate the success of each of the American team members in identifying your team’s needs and appealing to them?Mr./Ms. Jones, Vice President and Team Leader Mr./Ms. Smith, Manufacturing Engineer Mr./Ms. Nelson, Marketing Analyst Mr./Ms. Frost, Account Executive
What strategy should the American team have taken?Feedback Questions for the American Team
What was your biggest frustration during the negotiations?
What would you say the goal of the Japanese team was?
How would you rate the success of each of the American team members?Mr. Jones, Vice President and Team Leader Mr./Ms. Smith, Manufacturing Engineer Mr./Ms. Nelson, Marketing Analyst Mr./Ms. Frost, Account Executive
What would you say the goal of the American team was?
What role (e.g., decider, influencer, etc.) did each member of the Japanese team play?Mr. Ozaka Mr. Nishimuro Mr. Sheno Mr. Kawazaka
What strategy should the American team have taken?Feedback Questions for the Observers
What was your biggest frustration during the negotiations?
What would you say the goal of the Japanese team was?
How would you rate the success of each of the American team members?Mr./Ms. Jones, Vice President and Team Leader Mr./Ms. Smith, Manufacturing Engineer Mr./Ms. Nelson, Marketing Analyst Mr./Ms. Frost, Account Executive
What would you say the goal of the American team was?
What role (e.g., decider, influencer, etc.) did each member of the Japanese team play?Mr. Ozaka Mr. Nishimuro Mr. Sheno Mr. Kawazaka
What strategy should the American team have taken?
Compile a list of at least five alternative actions for Vodafone Egypt.
Provide reasons to support all identified alternatives.
Select the action that you would take if you were in the position of Hatem Dowidar as CEO of Vodafone Egypt.
Identify information or perspectives that you are missing.Whom would you like to talk to in order to get the information you are looking for?
To understand the reasons companies engage in international business.
To learn the steps in global strategic planning, including assessing entry strategies for different markets.
To become familiar with strategic planning for emerging markets.
How is the Internet affecting global business?
Why is it important for managers to conduct an environmental assessment? Identify the critical international environmental variables? How easy is it to conduct an environmental scan in emerging markets?
What are some of the challenges faced by firms operating in emerging markets?
In small groups, discuss among yourselves and then debate with the other groups the relative merits of the alternative entry strategies for the company and countries you chose in Exercise
You should be able to make a specific choice and defend that decision.
To become familiar with the types of strategic alliances for international business, the challenges in implementing them, and guidelines for success in alliances.
To understand what is involved in implementing strategies, including those for small businesses and those involved in emerging economies.
To consider how to manage the firm’s performance in international joint ventures, with attention to knowledge management, government and cultural influence, role of e-commerce.
What are the common sources of incompatibility in crossborder alliances? What can be done to minimize them?
Explain what is necessary for companies to implement a global sourcing strategy successfully.
What is an international joint venture? What are the reasons that companies are setting up international joint ventures with a local partner, when they have different styles, cultures and ways of thinking?
What are the major factors to be considered when a MNE is aiming at implementing its strategies effectively?
What are the major challenges that a MNE need to face when it is considering implementing its strategies in emerging markets? In particular, what are the challenges in human resource management?
What is knowledge management? Why is effective knowledge management important to International joint ventures?
Research some recent joint ventures with foreign companies situated in India or Russia. How are they doing? Bring your information to class for discussion. What is the climate for foreign investors in developing economies at the time of your reading this chapter?
To understand the importance of appropriate organizational structures to effective strategy implementation.
To become familiar with the types of organizational designs suitable for the level and scope of internationalization of the firm.
To understand the role of technology in the evolution of the networked structure and to appreciate the role of teams in achieving business goals.
To realize how organizational design affects the manager’s job, for example, on the level and location of decision making.
To emphasize the role of control and monitoring systems suitable for specific situations and locations in the firm’s international operations.
How can a firm with very little overseas experience redesign its organizational structure to allow it to expand its international markets?
What local constraints will need to be considered when MNEs try to design appropriate monitoring systems for their overseas subsidiaries?
Through your own personal networks (e.g. your family, relatives and friend), try to identify someone who is working in a multinational enterprise. Arrange an informal meeting with this person. In the meeting, try to find out the nature and level of authority, and decision-making processes in some
Identify through the Internet an international joint venture which failed recently. Do some research on the reasons why this IJV failed and look into the original missions or objectives of this IJV. What are the views of the parent companies of this IJV about its failure? Are these reasons valid?
To understand the strategic importance to the firm of the IHRM function and its various responsibilities.
To learn about the major staffing options for global operations and the factors involved in those choices.
To emphasize the need for managing the performance of expatriates through careful selection, training, and compensation.
To discuss the role of host country managers and the need for their training and appropriate compensation packages.
What are the advantages and disadvantages of the use of inpatriates for MNEs?
Explain the common causes of expatriate failure. What are the major success factors for expatriates? Explain the role and importance of each.
What is culture shock? Why is it important for multinational enterprises to provide cross-cultural training to their expatriate managers?
Set out a plan for yourself to settle in the new assignment.In your plan, try to identify the potential cultural conflicts that you will need to face, and do you best to identify possible solutions to overcome these conflicts.
You will bring your family (including two children) to work in the overseas subsidiary. You plan to talk to your spouse and children before you agree to take up the assignment. What are you going to tell them? How are you going to settle your family in the country?
What stage of culture shock is Kelly’s family experiencing?
What are your views of the Chrysler–Fiat strategic alliance in 2009?
Analyze and evaluate the new company, Fiat Chrysler Automobiles (FCA), and its strengths and weaknesses in global markets.
Compare and contrast Fiat Chrysler automobiles with three other auto manufacturers (Toyota, General Motors, and Ford) in the global auto industry.
What do you anticipate beyond 2016 regarding the growth of FCA in the automotive industry?
What did you learn from the Fiat–Chrysler automobiles case?
What were the reasons for Wal-Mart shifting its focus to Africa? Do you think Africa offers good growth prospects for Wal-Mart in the future?
Why did Wal-Mart face opposition from trade unions and other government departments over its acquisition of Massmart? Do you think the opposition coalition had a valid point in opposing the deal? Justify your answer.
What strategies should Wal-Mart follow to succeed in a market like Africa with its low income levels and high poverty incidence? Do you think its low-cost model will be successful in Africa? Give reasons to support your answer.
Analyze the reasons for IKEA’s delayed entry into the Indian market.
Discuss the market entry strategy of IKEA for the Indian market. What are the advantages and disadvantages of adopting the wholly-owned subsidiary route in entering the market?
Describe the key elements of IKEA’s globally successful business model. What are the sources of IKEA’s competitive advantage?
Describe the bureaucratic and cultural challenges faced by IKEA in gaining approval to enter India. How did the company overcome these?
Discuss the challenges that IKEA could face down the line in establishing its stores in the Indian market. What steps should IKEA take to succeed in the Indian furniture market?
Give a brief overview of China’s m-commerce market and its major players.
Discuss the competition between Alibaba and Tencent.
Discuss the opportunities and challenges for Alibaba and Tencent in China’s m-commerce market.

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International Management Managing Across Borders And Cultures Text And Cases 9th Global Edition Helen Deresky - Solutions

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