International Management Managing Across Borders And Cultures 10th Global Edition Helen Deresky - Solutions

Epstein’s model describes formal and informal systems for implementing sustainability strategies. Clearly, top leadership is a criterion for success, but how can companies measure their success? Suggest variables that companies can use in order to measure performance and progress toward
In addition to the IKEA in India example, what are some other success stories of companies that derive business benefits from CSR?
Bribery and corruption are severe forms of unethical behavior.When conducting business around the world, managers must not only avoid breaking the law, but also follow high ethical standards. Form groups of three/four and identify and discuss international activities that could pose potential
Consumers often boycott companies that have exhibited unethical behavior. Discuss what is considered unethical behavior and companies that are known violators.
Look up works on the concept of the Bottom of the Pyramid, which was introduced by Prahalad and Hart. What is this concept and how does it differ from Porter and Kramer’s philosophy of Creating Shared Value? Divide your group into two camps and find examples of companies who have implemented
Tim Bradshaw in London December 14, 2018 Facebook has been hit with the broadest data protection investigation yet in Europe after the social media group revealed another leak of private photos belonging to millions of people.The Irish data protection commission said it had opened a new
In March 2017, a federal judge in California dismissed a long-running (12-year) class action lawsuit against Nestlé SA(Nestlé) and two more companies over claims the global chocolate manufacturer facilitated the use of forced child labor in West Africa. Nestlé, one of the world’s largest food
On February 2, 2016, The Body Shop International Plc.(Body Shop), a UK-based retailer of natural-based and ethically-sourced beauty products, unveiled a new global CSR strategy to reassert its leadership in ethical business. The commitment, entitled ‘Enrich Not Exploit’, outlined 14 new
What should an international manager appreciate in another culture in order to be empathetic and understand it?
Describe four cultural dimensions identified in the GLOBE Project. Give some concrete examples where they can help managers to be more successful.
What is meant by “the local language of time,” and how does time relate to task-oriented versus relationship-oriented situations?
When using the Internet, explain how attitudes toward information privacy are rooted in culture and what this means for multinational e-businesses.
Why should managers develop cultural profiles? What benefits can they expect?
How does understanding culture relate to a contingency management style? Can you cite some examples?
What is meant by parochialism, and why should it be avoided?
Working in pairs, choose a country each from the different continents. For each country, look for evidence where the Internet and other cultural interactions have changed or influenced a culture. What foreign cultures have influenced them and how?
Choose a country that scores very differently than your own on Hofstede’s cultural dimensions of power distance, masculinity, and individualism. How would these differences require a different management style than your own country? What conflicts or misunderstandings do you think might arise?
In small groups, discuss Hofstede’s perhaps most misunderstood cultural dimension: uncertainty avoidance. Compare two Northern European to two Southern European countries. What are their uncertainty avoidance scores? How does uncertainty avoidance manifest itself in societies?
In 1976, Edward T. Hall developed the iceberg analogy of culture. Hall posits that the only way to understand an internal culture, which is below the tip of the iceberg, is to actively participate in that culture. Form groups of four and prepare an iceberg presentation of a familiar culture. What
Imagine your department head has asked your team to apply and update Hofstede’s value dimensions to understand Internet and social media usage. What behaviors can you identify and how can you apply Hofstede’s clusters? Where do you see similarities and where do you see differences?
One of the GLOBE Project team’s nine cultural variables is future orientation, which refers to the level of importance a society attaches to future-oriented behaviors, such as planning and investing in the future. Find examples from at least three countries on how future orientation is
“Qantas Flight 23 to Sydney is now boarding. Please have your boarding passes and passports ready for the attendant at the gate.”Les Collins picked up his briefcase and started toward the jet way. He paused to look around the waiting area and, as had been the case so often here in Houston, he
Communication is subject to noise, and even more so in intercultural communication. What is meant by noise, and what are some examples of noise in your own experience?
Trust is an important variable in communication. Provide trust-building examples, such as what it takes to build trust in your country for common transactions like interacting with a bank.
What is digital trust and how can companies build digital trust in their brand? Provide examples.
Nonverbal communication can be very subtle and difficult for other cultures to understand. Give some examples of the four nonverbal communication categories (kinesics, proxemics, paralanguage, and object language) from your culture. Are there particular examples that must be avoided?
Why does technological communication require more cultural sensitivity than face-to-face communication? What are some examples where the communication process may be affected?
How does culture influence an organization’s information system?
What can managers do to become aware of their own cultural baggage and how it affects the cross-cultural communication process?
Why is face-to-face communication generally preferable when sending messages?
In pairs, imagine that you are buyers from one country and sellers from another. Your colleague says that it is not necessary to spend time and effort studying the selling-country culture before the trip and you disagree. Prepare arguments for being culturally prepared.
In small groups, pick countries that are culturally very different from your own. Imagine that you are preparing to visit that country and need to adjust your communication style.Describe what aspect of your communication style would be necessary to alter and what would be the most challenging.
On Wednesday, November 21, the WeChat account of the official People’s Daily issued a statement believed to be from the Ministry of Culture and Tourism; the Dolce & Gabbana (D&G) fashion show in Shanghai had been cancelled. The move to cancel the fashion show was due to an outcry over a series of
When negotiating across borders, managers can expect more complexity due to differences in negotiation processes.Provide some examples of such complexity that managers should anticipate.
Choose a culture that differs from your own and give examples of what managers should prepare for when planning a cross-cultural negotiation.
Why is the persuasion negotiation stage—where the hard bargaining starts—challenging for international managers?
Communication styles differ and there is no “one-size-fitsall”winning negotiation style. Provide examples of how different cultures establish trust when negotiating.
How can a culture’s decision-making process (top-down, consensus, or coalition building) affect negotiations?Provide examples.
What does active listening mean, and what are the active listening techniques that a skillful manager can use when negotiating?
What are some examples of how culture influences decision-making in negotiation?
Explain the difference between utilitarianism and moral idealism, and how these different approaches affect decision making.
Choose two countries from different continents and research how they would approach relationship building in a negotiation process. What are the differences? What are the similarities? Where can conflict arise?
Look up Fisher & Ury’s work (e.g., Getting to Yes) on BATNA(Best Alternative to Negotiated Agreement). Discuss what it is and how it can be useful to prepare before starting the negotiation process for a high-capacity battery manufacturer.
On September 15, 2020, the United Arab Emirates (UAE) and Israel signed a historic agreement called the Abraham Accords at the White House in the United States to normalize relations between the two Middle Eastern countries. In international diplomacy, normalizing ties between two countries means
From her office, Eunice catches a glimpse of the 11.45 A380 bound for Singapore; needless to say, it’s on time – a typical Swiss cliché. Like the Singapore Airlines campaign slogan, no detail is too small, Cybot, a leading cybersecurity firm, is committed to innovation. Eunice is new in her
The pleasant February morning had taken a perplexing turn for Anuj Pathak. He had reached the office after a jog at the beach as had become his habit in the last few months in Mumbai. He had barely settled at his desk to review his schedule when the Vice President, HR, Gopalkrishna Pillai, had
Discuss and provide examples of how trade barriers can be reactive reasons for companies to go abroad.
Why have companies in emerging markets become more competitive abroad?
What type of incentives do governments offer in order to attract foreign companies and why do they provide such offers?
Why is it important for companies to monitor global environmental trends?
The strategic management process can be divided into two stages. What are they and how do they differ?
What is a company mission statement, and why is it important?
What is the purpose of an environmental assessment?
What are the levels of risk for strategic entry scanning and how are they useful in environmental scanning?
What is organic growth? What are the other options for international growth?
In what ways does e-business differ from traditional exporting of goods and services?
What should companies be particularly aware of when investing in developing countries?
How can culture influence strategic choices?
What are some examples of industries that exploit economies of scale by going abroad? Form groups of three and choose an industry to illustrate this concept (e.g., automobiles, mobile phones and other consumer electronics, fast-moving consumer goods, textiles). Compare your findings with that of
How do companies express their core competencies? In your groups, find examples of three companies that manufacture products, and three companies that sell services. Discuss your findings and compare them with another group.
What are some recent examples of companies that ignored substitute products? This could also include services or other innovations. Discuss your findings and consider why companies have missed opportunities.
Historically, many companies started to look for exporting or international opportunities and markets when the domestic market was saturated. Today, however, some companies are born global, such as companies in the high-tech industry. What makes this so?
Form groups of four. Each group should choose a company that wants to go international and prepare a plan for gathering relevant information for that company and industry. What should they be scanning and why? What sources of information would be relevant? Each group could choose different
The class can divide itself into groups where there are two groups for each emerging market. The task is to divide, for example, Asia, Africa, and Latin America, into clusters to find similarities in markets. What segmentation criteria should a manager use? The groups should have vivid discussions,
Hundreds of UK businesses are setting up shop in the Netherlands in a new twist to the United Kingdom’s Brexit saga. When Andrew Moss sought advice from a senior government advisor about his business, Cambridgeshire-based Horizon Retail Marketing Solutions, he was taken aback by the response.
What are strategic alliances and why do companies implement them?
What are the main strategic alliance categories?
What are some reasons that motivate companies to engage in global and cross-border alliances?
Given the challenges in implementing strategic alliances, what are some guidelines for successful alliances?
How should a company prepare itself in order to achieve successful strategy implementation?
How would you advise SMEs on implementing strategies abroad?
What are some challenges for implementing strategy in emerging markets?
What does international joint venture (IJV) control mean, and why is it important?
How can governments influence strategic implementation?
How can e-commerce aid strategy implementation?
Form small groups, and find evidence of how and why the food and beverage industry forms global strategic alliances.
In addition to the airline industry, find examples of successful global strategic alliances. What industries can you find? Which industries are not involved in global strategic alliances?
In your groups, choose two cultures with which you are familiar.What are some variables that would make it potentially difficult for successful strategic implementation?
A serious challenge in successfully implementing strategy across borders is corruption. Corruption is complex and takes on many forms.In your groups, discuss:What is corruption?What are its implications for business?How does corruption hinder economic development?What do countries that have lower
When the German global sportswear brand PUMA redesigned its standalone store in Bengaluru, India, expectations were high. The brand is hugely popular in India and is surging forward with a powerful year-on-year growth of 25 percent. However, of late, it has been facing stiff competition from a wide
What variables are important to take into account when designing an international organizational structure?
Provide examples of why a firm would need to make structural changes over time.
Under what conditions would a company decide to form an international division? What are the advantages of organizing under a global product (divisional) structure with strategic business units (SBUs)?
What are the strategic incentives for setting up a dual headquarters structure?
Why do firms employ global teams in their organization?
What role does technology play in a networked structure?
What considerations should managers take into account when designing control systems for global operations?
What is the role of information systems and what are the challenges companies face when comparing data from foreign affiliates?
How a company is organized is important in order to deliver on strategy. Companies adjust their organization to reflect their industry, size, technology, and competitive environment, and adjustments can be very disruptive. Form small groups, and find evidence of companies that have changed their
Consider how managers choose what metrics they need to include on their dashboard. While we know that what gets measured gets managed, a lot of data can be overwhelming.In your groups, discuss the role that culture plays in data collection. Choose a collectivist society and an individualistic
An important part of a management information system is knowledge management. Discuss what types of knowledge companies share. What is explicit knowledge? What is tacit knowledge?
In groups of five, choose two global companies that are in different industries. From their website and/or annual report, gather information that reflects non-financial performance standards. How do they compare? How would you describe any differences in communication?
Evaluating the performance of subsidiary managers involves a number of variables, and comparing the data that reflects ROI is very complex. One such variable involves transfer pricing.In your groups, discuss what transfer pricing means and find examples of how companies use it in their accounting.
The race to stay on top of technological trends and ward off new competitors is prompting some unlikely alliances and collaborations in the automotive market. One of the largest alliances is Ionity, a consortium that includes the BMW Group, Ford Motor, Daimler, Porsche, Audi, and Volkswagen. The
While the term “war for talent” is not new, it has become particularly pertinent in light of the COVID-19 pandemic. Why is this so?
Not until fairly recently was IHRM considered to be a strategic function. What has brought about a change?
What are some global mobility trends when staffing for global operations?
In staffing emerging market subsidiaries, many companies choose to fill key managerial positions with home country staff.What are the advantages and disadvantages to this approach?
What are the three major global mindset attributes to be aware of for successful expatriate selection? What personality characteristics are the most important?
In addition to managing expatriate employees, what other functions are important responsibilities for IHR to address?

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International Management Managing Across Borders And Cultures 10th Global Edition Helen Deresky - Solutions

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