Questions and Answers of Management And Organisational Behaviour

Contrast various organisations, including your own, in terms of classifications based on (i) Prime beneficiary, and (ii) Primary activity.
The issue of third world poverty is one which is rarely far from Western headlines, sometimes as the result of a particular humanitarian crisis or natural disaster, but often in association with
Think of your own college or any organisation with which you are familiar and prepare a descriptive account to your colleagues on:■ Its history, reputation and management structure;■ The unusual,
1. On your own, read the publisher’s notice from the Seattle Times, USA, 27 March 2007.2. What is your immediate, personal reaction to the notice?3. Form into small groups with your colleagues and
Give your own critical views on how you see the organisation of the future and the humanisation of organisations.
For each of the following ten statements you are required to indicate honestly and fully the extent to which you:1. Believe in managing diversity for moral and social reasons.2. Are happy mixing with
‘Organisations can achieve nothing without the efforts of their individual members. Whatever the nature of an organisation’s products or services, relationships at work and interactions among its
What do you see as the main issues relating to the effective management of individuals at work?
Week nine of The Apprentice, broadcast by the BBC on 20 May, saw Ben ‘I’ve got a scholarship to Sandhurst’ Clarke finally dismissed from the show. The decision came as quite a shock to the
‘The MBTI assessment tool has been in and out of fashion over the years and there is constant debate about its continuing relevance and usefulness.’What value do you believe the MBTI assessment
Discuss the major ways in which individual differences are demonstrated at work.
B&Q is the UK’s largest home improvement chain of stores, selling materials and equipment for the home and domestic gardening market. The founders, Richard Block and David Quayle, opened their
‘Whatever the skills, experience or qualifications of an individual, personality is arguably the most important criterion at selection interview and in their subsequent relationships with other
Conventional advice about keeping a stiff upper lip and staying cool can damage your career and lower your satisfaction in life, according to new research. If you want to be promoted and attain true
After reading the following story you are required to:1. Read the 15 statements about the story and check each to indicate whether you consider it to be true, false or?‘T’ means that the
a. Write two vertical lists of 20 colour names in felt tip pen. For the first list, use the correct colour pen for the colour word you are writing (for example, blue pen for the word blue). Repeat
Discuss those factors that affect selection and attention in the process of perception. Give your own examples of the importance of cultural differences and the use of language.
So, you have an assignment due tomorrow, 2,000 words, deadline 1600. Have you written it yet? Maybe a paragraph or two? But you’ve got lots of notes, a heap of books from the library, a few
Form small groups and then undertake, individually, the following exercise.What conclusions do you draw from this exercise? COMMUNICATION 1 Read everything before you do anything. 2 Put your name in
‘Despite claims that coaching can do so much for the person, in reality it is all about improving performance and productivity. The primary beneficiary is always the organisation and little
You are required to complete the following creative-thinking exercises and compare your answers to those of others in the group.1. Think of the members of your work group or study group for a few
Compare and contrast the following learning situations:a. Learning to ride a bike/drive a car.b. Learning sign language.c. Learning an academic text.d. Learning to be a sales person.e. Learning
A new construction training centre is to open in the autumn to improve the people management skills of site workers. The centre, based in Coventry, will be the first in the UK to use computer
‘The way in which students are assessed is outdated. Less attention should be given to the examination of subject knowledge and more to a stronger focus on personal development, the learning of
Prepare a discussion document on your experiences of organisational behaviour and gender equality at work.
Why are attitudes difficult to measure and change? Design a simple questionnaire to administer to your colleagues on attitudes towards stress at work.
How would you plan and implement a training programme intended to overcome inaccurate stereotyped perceptions and attributes?
Discuss critically the contention that too much attention is given to the advantages for business from the management of diversity rather than to broader moral or social issues.
Explain fully why the study of perception is important in the study of management and organisational behaviour.
What is meant by the role structure of an organisation? Construct a diagram that shows your own role set within a work situation. Give examples of informal role expectations to which you are, or have
Explain different forms of role conflict that can result in role stress. Give an account of a work situation in which you have experienced role conflict/role stress. As a manager, what action would
‘Effective teamwork is easy and we should ignore all the unnecsssary hype. It is simply a matter of ensuring the right mix of skills and that all the members of the group co-operate with each
Discuss critically and with supporting practical examples the likely advantages and disadvantages of working in a small work group.
A new Jim Collins book is an event. This is the author who, with Jerry Porras, explained how the best companies are ‘built to last’. Then, flying solo – but supported by his research team –
Working in small self-selecting teams you are required to design and present an ‘ice-breaker’ exercise as a fun way to help groups of new students (or other new members or delegates) to get to
‘All students should be encouraged in each year of their course to participate in a sociometry exercise with members of their class.’Do you agree? What possible difficulties or opposition would
First aired in 1977 on BBC Midlands as an essentially factual programme about cars and road safety, Top Gear has been a familiar item on the BBC schedules since 1978 when it transferred to national
Working within a small group and as directed by your tutor, adopt a brainstorming approach to providing as many uses as possible fora. a used copy of the eighth edition of Management and
Contrast different types of communication networks. Give examples of a situation in which each type of network is likely to be most appropriate.
‘Belbin’s evolved team roles serve little practical value. Behaviour does not fit into neat categories and most people do not acknowledge allowable weaknesses. The two most important roles for
In order to work well with other people you need to know and understand yourself and be prepared to receive honest feedback from your colleagues. The effectiveness of a team can be enhanced by a
To what extent do you see yourself as a knowledge worker? And to what extent are you motivated by a climate of creativity?
National culture is not only an explanation of human beliefs, values, behaviours and actions, it is arguably the most significant feature underlying the study of management and organisational
Debate critically the extent to which you believe that stress is a major concern in modern work organisations.
Potential for interpersonal conflict should be accepted as a reality of organisational behaviour. hr has limited influence. The only effective way to mitigate adverse effects of conflict is through
Discuss whether you believe that stress is contagious and is influenced by the behaviour and actions of other people.
People may be busy and under pressure, but stress is far too much an overused word. stress has become something of a fashion and many people appear to compete for who is most stressed. The biggest
Suggestions for coping with a high level of stress, for example adjusting your viewpoint, changing your job or relaxation therapy, may be well intended but are difficult to implement and have little
Why do you think increasing attention is being given to the work/life debate? is this attention justifi ed? as a manager, what steps would you take to help improve the quality of working life for
The rapidly changing nature of employment demands new ways of looking at the world of work organisations. Traditional management models are completely outdated and should no longer form part of
Set out in detail how you see the nature of organisations of the future. What do you think is the single most signifi cant change?
You cannot expect to work well with other people unless you are fully aware of your own individual differences and characteristic features. successful understanding and management of interpersonal
Explain fully what you see as the main issues and diffculties relating to the effective management of individuals at work.
Individual differences and behaviour are riddled with complexity and contradictions. frustrations and conflicts are inevitable. Managers should just accept the reality of the situation and
How would you explain the big five model of personality traits? What value for the practical manager do you place on this model?
We know that every person is an individual in their own right, but many theories and models of organisational behaviour still appear to apply to people in general. rather than looking at similarities
To what extent do you believe you can relate an individual’s personality type to career choice and successful work performance?
The academic study of personality, the idea of nomothetic and idiographic approaches and the work of well-known writers may be of interest in the classroom, but have limited meaning or value to the
Explain your understanding of emotional intelligence and discuss critically its significance and applications for work organisations.
Most type a people are content with their personality characteristics. they welcome a demanding, competitive and challenging work environment, and the link with stress-related illness is exaggerated.
Why are attitudes difficult to measure and change? Explain your understanding of cognitive dissonance.
It is evident that emotional intelligence (eI) is the single most important predictor of the capacity for effective work performance and professional success. organisations should concentrate their
Relating to your own experience where possible, discuss critically both the potential benefits and limitations of psychometric testing.
Changing the behaviour of people is comparatively easy but changes to underlying personality or attitudes are far more difficult. a change in behaviour does not necessarily mean a change in a
What questions would you ask to provide an assessment of the individual characteristics of one person from your work or study group? How accurate do you feel your assessment is likely to be?
Despite continuing popularity, so-called personality tests have limited value in predicting suitability for a job or likely work performance. not only are they a waste of time, but too often tests
To what extent do you see a clear differentiation between equal opportunities and recognition and effective management of diversity in the workplace?
Despite all the rhetoric and claimed advantages of diversity, it is still more about the benefits to business rather than moral or social concerns. In reality, it is little more than another form of
Discuss critically the contention that too much attention is given to the advantages for business from managing diversity rather than to broader moral or social concerns.
Discuss the significance of individual differences and major ways in which these differences are manifested in the work situation.
Without learning, individuals will not be able to develop or cope with change and organisations will not survive. Whatever the required knowledge or skills of an individual, the motivation and
Explain fully what you understand by the nature and significance of learning and personal development.
Testing what has been learned is ingrained in our society and accounts largely for the ways in which individuals are compared and judged. this is too short-sighted. Far more attention should be given
The world of computer games is now advancing fast in the new digital culture. they help stimulate literacy, improve problem-solving and develop hand-to-eye co-ordination. individuals can connect
Give your own detailed interpretation of the learning process, including how you best learn.
Social learning theory is a simplification. not all learning is a direct result of imitating others. indeed, the concept of self-efficacy suggests that people with a strong belief in their own
Evaluate critically the relevance today of the behaviourist theories of learning.
Learning is an instinctive process and people will only learn if they want to. psychological studies of how people learn and learning styles have limited relevance in the classroom and even less
How would you explain social learning theory and the concept of self-efficacy?
Knowledge management (Km) appears to be widely accepted as an important feature of improved organisational performance. However, in reality it is a very nebulous concept. Km means different things to
Discuss the extent to which you identify with (i) The Kolb learning cycle(ii) The Honey and Mumford styles of learning.
University courses should be designed less around knowledge of academic disciplines and more to take account of the skills and abilities necessary in the workplace and for career advancement. To
Debate critically the practical applications and benefits of knowledge management to an organisation of your choice.
Traditional methods of student assessment are too rigid and restrictive in responses expected from students. the underlying search for standard answers effectively stifles or even penalises
To what extent could you argue that, despite apparent popularity, the lack of direct face-to-face interaction severely limits the value of e-learning?
Despite claims about benefits to the individual from coaching, in reality too much attention is given to improving organisational performance. there should be a stronger focus on personal
Discuss the contention that most university courses expect standard responses from students with insufficient allowance for originality or creative thinking.
Why is mentoring and coaching becoming a more common form of learning and development in organisations? Discuss critically the likely implications.
Explain fully why an understanding of perception is important in the study of management and organisational behaviour.
People differ as individuals. Even confronted with exactly the same situation this will give rise to a variety of responses, behaviours and actions. There is no way managers can cope with such a
Discuss, with your own examples, both internal and external factors that affect selection and attention in the process of perception.
In order to develop our perceptual abilities the first step is recognition and understanding of the process that we determine of our selection and attention of the stimuli around us.To what extent do
Debate the significance of impression management, including your own views on the importance of dress codes.
The overriding obstacles to effective perception and communication are lack of understanding cultural differences and inappropriate use of language. From your own experience to what extent do you
Identify clearly the most significant factors that you believe influence the judgement of other people. Provide your own example of each of these factors.
Popular sports, film or television celebrities often appear to have a far greater impact on perception, communications and behaviour of people at work than any textbook, manager or training
We often mask what we really feel, act in ways that cover our true emotions and speak words that we do not really mean. In our dealings with other people we need to look beyond what is seen and heard
Discuss fully the importance of language and communication in the process of perception. Give your own examples of conversational pitfalls.
Most people do not consciously think about the person with whom they are interacting. They translate their view of the world around them from their own perceptions and assume that others are working
Discuss critically the amount of attention that you believe should be given to non-verbal communications and body language.

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