Questions and Answers of MGMT Principles Of Management

Explain Fiedler’s contingency theory.
How much input would you give company employees in making a decision on executive pay?
Describe the perception process.
What cross-cultural issues should you keep in mind as you create a new communication system?
Discuss how the entire motivation model can be used to motivate workers.
Explain what leadership is?
Describe who leaders are and what effective leaders do.
If you, as the CEO, were to get rid of your phone, how would you ensure that lines of communication remain open?
What are the advantages and disadvantages of tying an executive’s pay to the company’s performance?
Describe how path-goal theory works.
How would you explain to concerned shareholders and employees why it is so important that the CEO receive a multimillion-dollar salary package?
Explain the normative decision theory.
Do you think it is appropriate to use tweets or text messages for organization-wide communication? Why, or why not?
In your opinion, what communication method would be ideal for an organization that has offices in many different countries?
Outline the communication process.
Is it necessary to sacrifice speed in communication for the sake of a global presence? That is, can a company have both a global presence and an efficient, timely means of communication?
Should this company use oDesk’s feature to monitor its contractors? Why, or why not?
In your opinion, is there a way to you can maintain airport security without sacrificing efficiency? What would such a system look like?
How could you incorporate feedforward control (gathering information about performance deficiencies before they occur) into airport security measure?
Identify and describe a point in your life when you failed. Don’t write about simple or silly mistakes. The difference between a failure and a mistake is how bad you felt afterwards. A real failure
Describe your initial reaction to the failure. Were you shocked, surprised, angry, or depressed? Initially, who or what did you blame for the failure? Explain.
Explain the strategic importance of information.
Considering the various first-mover and second-mover advantages, would one switch to the iPad or wait?
How important is it that the medical records system you select for your practice reflects the industry standard?
Describe the characteristics of useful information (that is, its value and costs).
What are the advantages and disadvantages of releasing information about the signal reliability of your phones to the public?
How could you use this information to gain a competitive advantage over other manufacturers who do not publicize?
As the owner and manager of this small business, what pace of growth do you think is ideal—slow or rapid? Why?
What steps could you take to make sure that the quality of your products and the customer service your employees offer do not suffer with the expansion of your business?
How would an increase in efficiency and production benefit your employees?
How would you address employees’ concerns that they are being transformed into coffee-making robots?
Explain why and how companies should manage inventory levels.
Explain the basics of motivation.
Which motivation theory(s) do you think would help communicate the importance of vacation time to your employees?
How would you convince your employees that working less hours, not more, is more beneficial for them and the company?
Do you think that allowing employees to play in fantasy leagues at work is a good motivational tool? Why, or why not?
What would be an effective method to have employees stop playing fantasy games without destroying their morale or motivation?
Identify common kinds of workplace deviance.
How would you describe Massey’s current approach to its ethical and social responsibility?
Which approach to social responsibility would you recommend that Massey take in the future?
How might the temporary closure of dangerous mines and the investment of funds into new safety systems be an economic stimulus for Massey?
How would you respond to the mayor’s plan? Would you support its concern to protect the environment, even if it meant the closure of your hotel, or would you oppose it and risk being perceived as
Can you come up with a scenario where the hotel could stay in business and still address the mayor office’s environmental concerns?
In cases such as this, how would you justify the decision to fulfill the responsibility and face certain losses? How would you justify the decision to ignore the responsibility for the sake of
What recommendation would you make as to how to label the warranty in marketing campaigns? Why?
Describe how to make a plan that works.
In making the decision, how could you benefit from the various group decision-making techniques described in the chapter? Which group decision-making technique might be most effective for the
What is your recommendation for how Toyota should approach this situation?
What are S.M.A.R.T. goals?
What are the decision criteria that should be used in this situation, and how should they be weighted?
Under what conditions do you think it is acceptable for Toyota to settle for a “good enough” decision?
What are decision criteria, and how are they used in decision making?
Using Porter’s five industry forces, map the soft-drink industry.
Describe the steps involved in the strategy-making process.
What are the risks and opportunities of the strategies followed by Pepsi and those of Coca-Cola?
Outline steps of the strategy-making process.
Explain the different kinds of corporate-level strategies.
How would you respond to Coca-Cola’s change in sales policy? How would you assure Pepsi’s board of directors that this response will allow you to remain competitive and profitable?
Describe the different kinds of industry-level strategies.
What do you think would be a more effective strategy for Nokia to respond to Micromax—differentiate itself from Micromax or replicate what it is doing?
How could a shadow-strategy task force help Nokia identify the best way to proceed?
What positioning strategy should Nokia use to gain an advantage against Micromax and other competitors?
What is a firm-level strategy?
As a manager, would you recommend that Vibram keep paying the costs associated in dealing with the counterfeiters? Why, or why not?
Some Virbram employees might be discouraged by counterfeiters, feeling that the innovations they worked hard to create are being stolen too quickly. How would you nurture the creative environment at
Discuss why not changing can lead to organizational decline.
What is your recommendation for how the company should proceed? Should it take action on developing an alternative fuel network or wait until a dominant design arises?
Describe innovation streams.
What are the advantages and disadvantages of choosing a technology format before a dominant design arises?
How can companies establish creative work environments?
What steps could the company take to help ensure that electric engines become the dominant design?
How would you, as the manager of this company, deal with the risk associated with doing business in countries that feel threatened by American culture?
What is global business?
How might your company use an alliance with local companies to adapt to local concerns about American culture?
What are the advantages of social entrepreneurship as a way to approach doing business in developing economies outside the United States? What are the disadvantages?
How might you combine social entrepreneurship with traditional options for going global?
Can establishing a multinational corporation or a joint venture serve the principles of social entrepreneurship? Would some options lend themselves better to social entrepreneurship than others? What
What are the advantages and disadvantages of having an informal work place? What are the advantages and disadvantages of having a formal work place?
Explain organizational authority.
As the manager of this firm, would you institute a formal dress code?
The text describes a number of different approaches concerning organizational structure. Which do you think would be ideal for GM’s success in China? Which of the structures would help GM expand to
What are the advantages and disadvantages of promoting decentralization in GM’s operations in China?
Describe the job-related differences or tensions where you work. Who is involved? What jobs do they do? Explain why the job-related differences or tensions exist.
Since the best way to see things from someone else’s perspective is to “work” in his or her shoes, see if you can spend a day, a morning, or even two hours performing one of these jobs. If
Answer the following questions after you have worked the job or conducted your interviews. What surprised you the most about this job? What was the easiest? What was the hardest? Explain. Now that
What are the advantages and disadvantages of each type of team?
If you were to decide on the superstar-player approach, how would you deal with the instability within your organization?
If you were to take the team/role-player approach, what steps would you take to help the team members and outsiders deal with the perceived lack of talent?
In your opinion, do the interpersonal conflicts in this group make it impossible for team members to work together?
What are some ways that this group can decrease their interpersonal conflicts and increase the team’s cohesiveness?
What decision would you make? Would you hire this person or re-open the search?
In your opinion, are companies justified in using an applicant’s Facebook or Twitter account when considering them for a job?
Do you believe that a company should be concerned with how a potential employee spends his or her personal time?
Describe how to determine training needs and select the appropriate training methods.
Can a friendly, customer-oriented attitude be developed in a person? Can Nordstrom “train” employees to prioritize making customers happy, or is it purely a matter of personality?
What kind of selection tools would you use to find people who would fit Nordstrom’s culture of customer service?
Describe basic compensation strategies and discuss the four kinds of employee separations.
Describe diversity and explain why it matters.
Understand the special challenges that the dimensions of surface-level diversity pose for managers.
Do you think that Affirmative Action is discriminatory toward white males? If so, is it an acceptable means of increasing diversity?

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