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business
mgmt principles of management
Questions and Answers of
MGMT Principles Of Management
Explain how the dimensions of deep-level diversity affect individual behavior and interactions in the workplace.
Describe the event, meeting, activity, or organization you visited.
Explain the basic principles and practices that can be used to manage diversity.
How were you different from others in attendance? Describe what it was like to be different from everyone else.
In what ways was this experience actually similar to previous experiences that you’ve had? In other words, while question 2 focuses on differences, this question focuses on similarities and
What did you learn from this experience?
Describe what management is.
What are the advantages and disadvantages of following competitors by charging for checked baggage?
What are the four management functions?
Describe different kinds of managers.
How is this decision emblematic of a manger’s role as a liaison?
How would your team choose to respond to Coca-Cola’s request?
Explain the origins of management.
How could you help steer negotiations between labor and management so that the conflict between them is healthy and productive? Is that even possible?
Explain the history of scientific management.
Is the company justified in trying to cut costs even when it has made a huge profit? Are the employees justified in not working to protest what they perceive as unfair cuts?
Discuss the history of bureaucratic and administrative management.
Explain the history of human relations management.
Discuss the history of operations, information, systems, and contingency management.
Explain contingency management.
What kind of training and evaluation program would you institute to change Home Depot’s culture?
Recall from the text that there are three levels of organizational culture. What kinds of changes would you make to address each level?
How could an analysis of the company’s external environment help in establishing a new customer-based culture?
How does a company’s productivity affect you as an employee or a customer?
Select a retailer at a nearby shopping mall. How would a focus on the elements of total quality management change the retailer?
As an employee, how important is your employer’s service–profit chain? Explain.
For a local manufacturer, describe the items it might have in each of the four types of inventory.
Your warehouse manager has notified you that the company will soon incur stockout costs for your most popular athletic shoes. Describe what is happening and how it could affect your company.
You are opening a small busines to manufacture bicycles. What factor determines which system you should use to manage your inventory?
Describe the basic control process at an organization where you worked or volunteered.
What signs have you noticed at your current or previous employment that could be used to determine if more control is necessary, or even possible?
Describe a method that you have used or seen a manager use to maintain control.
As an employee, how would you push your employer toward concretive control in your organization?
Your employer is changing from the traditional approach to the balanced scoreboard approach to control. How will this change the company’s perspectives on company performance?
Explain why your company’s shareholders requested economic value added (EVA) rather than just profit information.
What can you do to understand the customer’s perspective of your company?
Describe a strategy used by a company you worked with for waste prevention and reduction.
Identify one time that you would rather have data than information. Explain.
You are opening a small business that provides a service by checking on elderly people who live alone in your community. How could you gain a first-mover advantage in your business?
Useful information has several characteristics. Which characteristic do you think is most important? Explain.
Describe how a company where you work or shop captures information.
How does a company where you work or shop process the information it collects?
Describe a recent data breach that was announced in the news. How did it happen? What information was taken? Who was affected by the breach?
Where is data and information about you stored? How do organizations that have your information protect it?
How does your school or employer use the knowledge it has about its students or employees?
What has been a major milestone in the history of managing information that occurred during your lifetime?
How would you describe the three basic characteristics of changing external environments for the coffee shop closest to your school?
What results would you expect to obtain today from following the three-step process as the manager of your local coffee shop to make sense of the shop’s changing environment?
Give examples of the three levels of organizational culture for your business providing and maintaining technology for elderly clients.
You recently purchased a failing technology company that you want to adapt to provide the same services as your existing business—providing and maintaining technology for elderly clients. What
Describe a time you experienced or witnessed one of the most common forms of workplace deviance.
How does the battle against climate change fit into a company’s total social responsibilities?
How can a national restaurant chain build flexibility into its plans?
You are a member of the middle management for a software company. Describe the type of plans you create, including the time frame and people affected by your plans.
Describe the rational decision-making steps you took in setting your class schedule for the current school term.
Describe the decision criteria you used to plan your class schedule for the current school term.
Which category of the BCG matrix would you use for a local business you visit often? Explain.
Give an example of a grand strategy you have observed.
How would you evaluate a business to choose an industry-level strategy? Explain.
Where would you look for Porter’s five industry forces for a local business that you visit often?
Describe the competitive moves recently made by two local direct competitors.
You created an app, Grocery Now, that “talks” too your refrigerator and pantry to generate a grocery list of items you need to buy when you enter a grocery store. Describe what you expect to
Your favorite bakery and its production facility were recently purchased by a global business. What does this tell you about the buyer’s phase of globalization?
How can you tell the difference between a company following the phase model of globalization and global new ventures?
Your business is going global! What should you consider when choosing a global location for doing business?
Use Hofstede’s dimensions of national culture to describe the culture in your school.
Identify one change that your employer could make to empower employees and benefit the organization.
Describe your school or workspace as a modular or virtual organization.
Describe a recent example of the advantages or disadvantages of working on a team.
Should your organization emphasize efficiency or effectiveness?
Why do you think the five management functions (planning, organizing, coordinating, commanding, and controlling) have been changed to four management functions (planning, organizing, leading, and
Identify a top manager and a middle manager at a business that employed you or at your school. What are the main differences in the responsibilities of top managers and middle managers?
How would your job at a small manufacturing facility differ if you were a first-line manager compared to a team leader?
You have just been hired as the CEO of a bakery that has seven shops located in your city and nearby cities. Describe how you would fulfill one of the three interpersonal sub roles identified by
For the past four years, you have been a programmer for a software company. Your manager just announced her retirement, and you want to apply to be her replacement. Which skills do you have that
How important is competence as one of the core managerial skills for the different types of managers? Explain.
Why do managers typically change in their first year on the job?
How would you change the way your school or your employer’s business is managed to improve its competitive advantage?
Explain Mary Parker Follett’s view of conflict and her effect on human resource management.
Why did the discoveries of Whitney and Monge affect operations management?
How does contingency management help to explain why some companies succeed during tough economic environments while others fail?
How do the characteristics of changing environments affect uncertainty for your local coffee shop?
What is the difference between the general and specific business environments experienced by the coffee shop closest to your school?
How do the components of a general environment affect your local coffee shop?
How do the elements of its specific business environment affect your local coffee shop?
You just opened your second store specializing in providing and maintaining technology products to elderly clients. How would you create and maintain your organizational culture to focus on respect
How can you tell if the organizational culture for your technology for elderly clients business is successful?
Why do employees care about their employer’s ethics?
Why aren’t all ethical decisions treated the same?
What is the most important step in a basic model for ethical decision-making?
Consider recent news stories you have heard about a company facing a social responsibility crisis such as an oil spill or a price increase. What type of social responsiveness strategy did the
Identify and describe a specific company that is both successful and socially responsible.
Describe a time at work or school when you benefitted from planning or encountered a major pitfall after planning.
Write a plan for reaching your academic goal.
Are proximal goals or distal goals more effective for you? Explain.
Did anyone advise you about your schedule for the current school term? What advantages and disadvantages of group decision-making did you encounter when someone advised you about your schedule?
Describe a method of group decision-making that you have used and your satisfaction level at the results.
Identify the components of a sustainable competitive advantage of a local business you visit often.
Describe the steps you would take to create a sustainable competitive advantage for your young neighbor’s summertime lemonade stand.
Describe the major approach to corporate-level strategy that you would recommend for a local business you visit often.
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