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Enterprise Resource Planning 1st Edition Rajesh Ray - Solutions
How ERPs support purchase order creation process?
How ERPs help in source selection?
What is RFP and RFQ?
What is procurement planning?
FSCM applications help in managing cash, liquidity and bank interactions.
Dispute management is a part of FSCM application.
Transfer pricing is a type of financial accounting application.
Product cost accounting is a type of management accounting application.
Tax accounting is a type of management accounting application.
SAP SEM stands for SAP ________ ________ _________.
Financial risk management is a part of _________ application.
COGS stands for _______ ___________ _________ __________.
Project cost accounting is a ________ accounting tool.
EPM stands for ___________ __________ ___________.
BPM stands for ___________ __________ ___________.
CPM stands for ___________ __________ ___________.
ABM stands for ___________ __________ ___________.
ABC stands for ___________ __________ ___________.
FSCM stands for __________ _________ __________ __________.
What are the different CPM/EPM applications? Explain their functionality.
What are the emerging areas of ERP financial applications? How financial budgeting exercise is facilitated by ERP applications? What are the business consolidation applications?
Explain ERP treasury applications.
Explain financial supply chain management (FSCM). What are the different ERP FSCM areas?
What is management accounting? What are the different sub-applications under this? How ERP helps in management accounting?
What are the different areas under financial accounting? Explain different areas of financial accounting?
What are the different categories of applications under ERP financial module? Explain each of them. What are the four broad categories in which these applications can be classified?
Name some leading EPM/CPM vendors.
What are the four areas where corporate performance management/enterprise performance management applications help?
What is the scope of business consolidation applications?
What are the types of treasury applications?
What is dispute management?
What are the types of applications under financial supply chain management?
What is transfer pricing?
What is asset accounting?
What is meant by AR and AP applications?
What are the four broad categories in which financial applications can be classified?
Payroll is a strategic HR process.
Planning job roles is a strategic HR process.
Employee self-service is part of personal management.
Succession planning is a part of learning management.
360 degree performance evaluation is a part of the ERP performance management module.
Labour tracking is a part of ERP ___________ ___________ module.
Interviewing is a part of ERP ___________ management module.
HR processes can be grouped as _____________ and _____________.
EHS stands for _______________ _____________ _______________.
HCM stands for _______________ _____________ _______________.
What is EHS? What capabilities can an ERP solution offer under EHS module? Why is it important for organisations?
What are the strategic operational processes of human resource? Which processes today’s organisations are outsourcing and why?
Give the module overview of SAP and Oracle HR solutions.
Give some examples of HCM analytics.
What is employee self-service?
What functionalities capabilities are offered by personnel management module of an ERP solution?
Explain the capabilities of learning management module of ERP.
How can ERP solutions help in talent and performance management of employees?
What are typical capabilities required in benefits and payroll from an ERP? How do ERP solutions help in this?
What are the functionalities capabilities offered by compensation management module of an ERP solution?
Explain the capabilities of workforce scheduling module of ERP.
How can ERP solutions help in time, attendance and leave management of employees?
What is employee self-service?
How do ERPs help in performance management?
What is succession planning?
What is enterprise incentive management?
How ERP systems help in designing compensation structure?
What is dynamic rescheduling?
What is meant by labour tracking?
Give some common examples of recruitment analytics.
What is labour forecasting? This is a part of which HR module?
What is position management?
_____________ is SAP’s methodology for supporting applications.
SAP offers three modes of delivering service __________, __________ and ______________.
Three levels of supports are L1, ___ and _____.
Two types of upgrades are ________ upgrade and _________ ___________.
SLR stands for _______________ _____________ _______________.
SLA stands for _______________ _____________ _______________.
How ERP performances can be measured?
What are the different roles in an ERP support organisation? What are their responsibilities?
Why methodology is important for support? What is Run SAP? Explain six different Run SAP standards for application support.
Explain different in-house and outsourcing support models. What are the advantages and disadvantages of each?
Explain the capabilities of SAP’s solution manager tool for application management.
Explain SAP’s service offerings in detail.
What are the different knowledge management, issue management, problem management and reporting capabilities service desk software provide?
Explain the functionalities of service desk management software.
What is SLR? Give some examples of SLR.
What is SLA? What a typical SLA can contain? How issues can be categorised based on response time requirement?
Explain the difference between Level 1, Level 2 and Level 3 application supports? What types of activities are done at each level?
What are two types of upgrade? Explain advantages and disadvantages of both.
What are the disadvantages of application upgrade? Explain them in details.
Explain the advantages of application upgrade.
Give some examples of regular and periodic support tasks.
How change management is handled during support phase? What are the typical change management activities at this phase?
Explain the activities during steady state support phase of a project.
Explain the four types of activities in a typical transition cycle. Why knowledge transition is most important?
Explain the typical five phases of support cycle in details.
What is the responsibility of Service Manager and Quality Manager?
What is Run SAP?
What are the different support outsourcing models?
What are the different in-house support models?
What are the different support models?
What is SAP’s tool for managing application?
What are the different problem resolution services offered by SAP?
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