Operations Management: Sustainability And Supply Chain Management 13th Edition Jay Heizer; Barry Render; Chuck Munson - Solutions

Unlock the potential of your studies with our comprehensive solutions for "Operations Management: Sustainability and Supply Chain Management 13th Edition" by Jay Heizer, Barry Render, and Chuck Munson. Access our online answers key and solutions manual to enhance your learning experience. Dive into solved problems and step-by-step answers that simplify complex concepts. Our instructor manual and test bank provide a robust resource for mastering this textbook. Download free chapter solutions and solutions PDF to get a head start on your assignments. Explore questions and answers tailored for your success.

Is an ISO 9000 certification a guarantee for the firm’s product quality? Explain your answer.
Why is a Taguchi Loss Function parabolic in nature? Explain.
What is ‘loss to the society’? Take a product that you know as an example and explain.
Explain each of the words of the phrase ‘Quality Function Deployment’.
Is product design important to quality? If so, how? Explain. Is ‘design’ important in services? Discuss.
How should supply chain considerations be incorporated into the design of a TQM programme? Discuss.
Would a six sigma implementation involve significant financial investment? Discuss.
Read about Dr Juran’s contribution to quality. Discuss the similarities and the dissimilarities between Juran’s and Deming’s approach to quality.
What may be the key areas to address when improving the Cost of Quality? Explain.
What are the differences, if any, between the Zero Defects and the Six Sigma approaches to quality? Discuss.
Are quality and creative product design inimical to each other? Discuss.
What is organisational learning? Is it important for quality? Discuss.
Can total customer satisfaction be achieved while a company is also aiming for key business results? Is there a conflict in these two goals? Discuss.
Is TQM more aplicable in manufacturing industry as compared to service industry? Discuss
How is Deming’s PDCA cycle useful in services? Discuss.ASSIGNMENT QUESTION
Study a retail supermarket regarding the service quality attributes desired by the customers.Present your detailed observations and your analysis for improvement in the operations.
How does a good product design increase organisational efficiencies?
Should the product design concern itself with organisational efficiencies? Discuss.
Why did, in your opinion, Henry Ford’s message on product design get lost for so many decades? Discuss.
‘DFM is Value Engineering for manufacturing’. Do you agree with this statement? Explain.
Discuss the merits and demerits of using plastic parts in a product.
Wouldn’t DFM suppress creativity in a firm? Discuss.
Several functions in the companies are getting to be strategic, product design being one of them. If that is the case, how should the organisation cope with this situation of multiple strategic functions?
‘A good product design contributes to TQM in the organisation.’ Explain how this may happen.
Wouldn’t reliability concerns clash with DFM concerns? Discuss.
What is DFX? What all is included in DFX?
Time is money. How can a product design project be hastened?
What are the problems, if any, with Concurrent Engineering?
How will you incorporate environmental concerns into product design? Discuss.
Can there be a design for disassembling? Where could this concept be useful? Give your tips for such a design.
Can a concept similar to DFM be useful in the service industry? Explain.
Is ‘service design’ a stategic activity for the organisation? Discuss.ASSIGNMENT QUESTION
Choose any product or service you frequently use. Describe its merits, demerits and make suggestions for changes in its design.
As a management discipline, does maintenance management differ from production management? If yes, in what way?
‘Engineering design (of machines, plants) is a purely technical matter and management science has very little to contribute in this field’. Do you agree with this statement? Explain why.
What are the limitations in the utility of statistics to maintenance management?
Cutting machines have an average life of 24 months. A cutting machine broke down in 2 months. Would you say that the breakdown was certainly due to bad design of the particular machine?
In what kind of situations will ‘group replacement’ find an application? Does it implicitly assume any particular stage of life?
Good organization is a key factor in the management of maintenance. Discuss.
The quantity of breakdown maintenance spares required was computed in Chapter
Did we make any implicit assumption there?
Explain how one could use Work Sampling in maintenance?
Can MTM be used in maintenance? Explain.
Suggest ways of Job Enrichment in maintenance?
Do maintenance management–principles have any relevance in the service Industry? Discuss.
Can TPM logic be extended to services? Discuss.
What applications do management techniques such as(a) Queueing theory and (b) Simulation have in maintenance.
What is the reliability of the following system? The reliabilities of components are indicated within the circles.
The machine breakdown distribution in a plant is observed to be Poisson (approximately). The servicing crew consists of four technicians. The servicing (repair) times are observed to be negative exponential. If the average arrival rate of the breakdowns was 2 per hour, the average time for
The breakdown probability of an equipment is given below:Month Probability 1 0.05 2 0.15 3 0.30 4 0.30 5 0.20 There are 50 such equipments in the plant. The cost of individual preventive replacement is Rs. 15 per equipment and the cost of individual breakdown replacement is Rs. 30 per equipment.
In what way is the inventory control of the spare parts different from the control of the regular production items?
Under what conditions is Poisson distribution valid for Maintenance Spares?
Discuss the effect of maintenance policy on spares inventory control.
What are Capital Spares?
If you do not have any data on a new equipment, would you buy Insurance/and Capital Spares? On what would you base your purchasing decision?
The demand for a certain component can be approximated to a Poisson distribution. The average demand is 12 items per month.The cost of shortage for the component is worked out to be Rs. 500 per item. The price of the component is Rs. 50 per unit. The costs of carrying are 25%.What buffer stock
What ‘Spares’ can you have in the service industry? Discuss.
Explain the relationship between method study and time study.
Get the pen from your shirt pocket and start writing your answer to Question 1 on a sheet of paper. What are the ‘therbligs’ involved?
You are to sign a stack of copies of the same letter. What principles of motion economy might you apply?
Write a Left-hand–Right-hand chart for Question 3.
Take any simple office procedure, such as the sanctioning of a medical reimbursement claim, and write the process flow chart for the same.
What is the purpose of dividing a job into elements?
How can work study be used for arriving at (i) Manufacturing Budget, (ii) Production Plan,(iii) Personnel Policies, (iv) Materials Planning? Explain your answer.
You may read about value engineering described in another chapter in this book. Are there any similarities/commonalities between work study and value engineering? If so, what are they?
Method Study is mostly, commonsense applied systematically. What are these ‘systematic’elements?
Good industrial engineering begins with good industrial relations. Do you agree with this statement? Explain why.
Can time study be applied to indirect labour such as cleaners or sweepers? Explain. Can it be applied to Supervisors?
A good work study should be followed by good supervision, for getting good results. Can you explain or elaborate on this statement?
Mention two work situations, where in one, a Stopwatch Time-Study, and in another, PMTS is useful. Can stopwatch time study be useful in the service Industry? Discussion.
You are sitting for breakfast at the dining table. You want to put salt and pepper on your omelette by means of salt and pepper shakers kept on the table. Write the (i) Simo chart,(ii) MTM-1 motions. Find the approximate time required for this operation if you give 10 shakes each to the shakers.
A managing director of a public sector corporation was delivering a speech to the young officers about improving industrial productivity: ‘All these techniques such as method study, time study, etc. are for fine tuning.’ What might be the coarser tuning required first, that the MD was referring
‘Time Study, by any method—even MTM, should not be left in the hands of a novice.’ Support this statement.
Explain the advantage of second generation PMTS system? What are the limitations?
What is/are the special advantage/s of Work Sampling over the Stopwatch method? Is one more helpful is service operations while the other is more helpful in manufacturing.
R.S. Sharma, an industrial engineer made random ‘snap’ observations of the work of four clerk-cum-typists (CT, for short) in his branch office over a period of ten days. The three typists were present for all the days during this observation. Clerk-cum-typists engage in various activities, one
Take any operation that you encounter frequently and you feel is being performed less efficiently than desired by you. Study it in detail using Work Study principles and present your observations and recommendations.
LO 15.7 Cyclical scheduling is used to schedule:a) jobs.b) machines.c) shipments.d) employees
LO 15.6 What is computerized short-term scheduling that overcomes the disadvantage of rule-based systems by providing the user with graphical interactive computing?a) LPTb) FCSc) CSSd) FCFSe) GIC
LO 15.5 The job that should be scheduled last when using Johnson’s rule is the job with the:a) largest total processing time on both machines.b) smallest total processing time on both machines.c) longest activity time if it lies with the first machine.d) longest activity time if it lies with the
LO 15.4 The most popular priority rules include:a) FCFS.b) EDD.c) SPT.d) all of the above.
LO 15.3 The assignment method involves adding and subtracting appropriate numbers in the table to find the lowest _____ for each assignment.a) profitb) number of stepsc) number of allocationsd) range per rowe) opportunity cost
LO 15.2 A visual aid used in loading and scheduling jobs is a:a) Gantt chart.b) planning file.c) bottleneck.d) load-schedule matrix.e) level material chart.
LO 15.1 Which of the following decisions covers the longest time period?a) Short-term schedulingb) Capacity planningc) Aggregate planningd) A master schedule
4. How does the schedule impact productivity? Whether it’s scheduling nurses at Mayo Clinic, pilots at Southwest Airlines, classrooms at UCLA, or servers at a Hard Rock Cafe, it’s clear that good scheduling is important. Proper schedules use an organization’s assets (1) more effectively, by
3. Why is seniority important in scheduling servers? Whether it’s scheduling nurses at Mayo Clinic, pilots at Southwest Airlines, classrooms at UCLA, or servers at a Hard Rock Cafe, it’s clear that good scheduling is important. Proper schedules use an organization’s assets (1) more
2. What can be done to lower turnover in large restaurants? Whether it’s scheduling nurses at Mayo Clinic, pilots at Southwest Airlines, classrooms at UCLA, or servers at a Hard Rock Cafe, it’s clear that good scheduling is important. Proper schedules use an organization’s assets (1) more
1. Name and justify several factors that Hoffman could use in forecasting weekly sales. Whether it’s scheduling nurses at Mayo Clinic, pilots at Southwest Airlines, classrooms at UCLA, or servers at a Hard Rock Cafe, it’s clear that good scheduling is important. Proper schedules use an
3. Does Charlie have any extra personnel or a shortage of personnel?If so how many?The massive 875,000-square-foot Amway Center in Orlando, Florida, is a state-of-the-art sports entertainment center. While it is the home of the Orlando Magic basketball team, it is a flexible venue designed to
2. What time will the floor be ready?The massive 875,000-square-foot Amway Center in Orlando, Florida, is a state-of-the-art sports entertainment center. While it is the home of the Orlando Magic basketball team, it is a flexible venue designed to accommodate a vast array of entertainment.The
1. Make a Gantt chart to help Charlie organize his crew to perform the concert-to-basketball conversion. Note: Do not include the teardown of the concert stage and equipment, as that is the responsibility of the concert crew.The massive 875,000-square-foot Amway Center in Orlando, Florida, is a
4. Whoever performs the packaging function is severely underutilized.Can you find a better way of utilizing the four- or five-person crew than either giving each a single job or allowing each to manufacture an entire table? How many tables could be manufactured per day with this scheme?In 2018,
3. What is the fastest time to manufacture a table with the original crew if Cathy is moved to either preparation or finishing?In 2018, George Wright started the Old Oregon Wood Store to manufacture Old Oregon tables. Each table is carefully constructed by hand using the highest-quality oak. Old
2. Would production rates and quantities change significantly if George would allow Randy to perform one of the four functions and make one of the original crew the backup person?In 2018, George Wright started the Old Oregon Wood Store to manufacture Old Oregon tables. Each table is carefully
1. What is the fastest way to manufacture Old Oregon tables using the original crew? How many could be made per day?In 2018, George Wright started the Old Oregon Wood Store to manufacture Old Oregon tables. Each table is carefully constructed by hand using the highest-quality oak. Old Oregon tables
• • 15.2 First Printing and Copy Center has four more jobs to be scheduled, in addition to those shown in Example 3 in the chapter. Production scheduling personnel are reviewing the Gantt chart at the end of day 4.◆ Job D was scheduled to begin early on day 2 and to end on the middle of day
• • 15.1 Ron Satterfield’s excavation company uses both Gantt scheduling charts and Gantt load charts.a) Today, which is the end of day 7, Ron is reviewing the Gantt chart depicting these schedules:◆ Job #151 was scheduled to begin on day 3 and to take 6 days. As of now, it is 1 day ahead
Illustrate the throughput time and idle time at the two work centers in Solved Problem 15.4 by constructing a time-phased chart
The Dallas firm in Solved Problem 15.2 also wants to consider job sequencing by the SPT priority rule. Apply SPT to the same data, and provide a recommendation.
13. What is input–output control?

Showing 1200 - 1300 of 5227

First
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Last

Operations Management: Sustainability And Supply Chain Management 13th Edition Jay Heizer; Barry Render; Chuck Munson - Solutions

Step by Step Answers