New Semester
Started
Get
50% OFF
Study Help!
--h --m --s
Claim Now
Question Answers
Textbooks
Find textbooks, questions and answers
Oops, something went wrong!
Change your search query and then try again
S
Books
FREE
Study Help
Expert Questions
Accounting
General Management
Mathematics
Finance
Organizational Behaviour
Law
Physics
Operating System
Management Leadership
Sociology
Programming
Marketing
Database
Computer Network
Economics
Textbooks Solutions
Accounting
Managerial Accounting
Management Leadership
Cost Accounting
Statistics
Business Law
Corporate Finance
Finance
Economics
Auditing
Tutors
Online Tutors
Find a Tutor
Hire a Tutor
Become a Tutor
AI Tutor
AI Study Planner
NEW
Sell Books
Search
Search
Sign In
Register
study help
business
production and operations management
Operations Management 7th Edition Nigel Slack ,Alistair Brandon-Jones ,Robert Johnston - Solutions
5. In PERT terminology, the time an activity would take, considering that the things may not go well, is called:(a) Pessimistic time (c) Optimistic time (b) Most likely time (d) Expected time
4. The main importance of project management is: (a) Increase in number of tasks and their simplifications (b) Elimination of overlapping of tasks (c) Minimum utilization of internal and external resources (d) The tasks and works completion not on time within estimated costs
3. The last phase of project life cycle is: (a) Winding up the project (c) Executing the project (b) Idea generation (d) Organizing the feasibility analysis3. The last phase of project life cycle is: (a) Winding up the project (c) Executing the project (b) Idea generation (d) Organizing the
2. The example of intangible project is: (a) Cement plant manufacturing (c) Aeroplane manufacturing plant (b) Software development (d) Building construction
1. Which type of project has been categorized on the basis of speed of execution? (a) Conventional technology projects (c) Natural disaster projects (b) Industrial projects (d) Diversification projects
3. The project was begun on August 1, 2010. What is the probability that this project can be completed by September 30, 2010 (Note: Scheduled completion time = 60 days.)Shameem and Ramesh are building contractors who specialize in the construction of private homes, ware- houses, and small business
2. Compute the amount of time that the completion of each event can be delayed without affecting the overall project.Shameem and Ramesh are building contractors who specialize in the construction of private homes, ware- houses, and small business (less than 20,000 sq ft of floor space). Both
1. What is the time length of the critical path? What is the significance of the critical path?Shameem and Ramesh are building contractors who specialize in the construction of private homes, ware- houses, and small business (less than 20,000 sq ft of floor space). Both Shameem and Ramesh entered a
Why is operations management important in all types of organization?
What is the input–transformation–output process?
What is the process hierarchy?
How do operations processes have different characteristics?
What do operations managers do?
Why is operations management important in CDS?
Draw a four Vs profile for the company’s products and services.
What would you recommend to the company if they asked you to advise them in improving their operations?
Read the short case on Pret A Manger (p. 18) and ( a ) identify the processes in a typical Pret A Manger shop together with their inputs and outputs. ( b ) Pret A Manger also supply business lunches (of sandwiches and other take-away food). What are the implications for how it manages its processes
Compare and contrast Torchbox and Pret A Manger in terms of the way that they need to manage their operations.
Visit a furniture store (other than IKEA) and a sandwich or snack shop (other than Pret A Manger). Observe how each shop operates, for example, where customers go, how staff interact with them, how big it is, how the shop has chosen to use its space, what variety of products it offers, and so on.
Visit and observe three restaurants. Compare them in terms of the four Vs. Think about the impact of volume, variety, variation and visibility on the day-to-day management of each of the operations and consider how each operation attempts to cope with its volume, variety, variation and visibility.
(Advanced) Find a copy of a financial newspaper ( Financial Times, Wall Street Journal, The Economist , etc.) and identify one company which is described in the paper that day. Using the list of issues identified in Table 1.2 , what do you think would be the new operations agenda for this company?
Why is operations performance vital in any organization?
Why is quality important?
Why is speed important?
Why is dependability important?
Why is flexibility important?
Why is cost important?
How do operations performance objectives trade off against each other?
Describe how you think the hotel’s management will:(a) make sure that the way it manages the hotel is appropriate to the way it competes for business;(b) implement any change in strategy;(c) develop its operation so that it drives the long-term strategy of the hotel.
The case study describes how quality, speed, dependability, flexibility and cost impact on the hotel’s external customers. Explain how each of these performance objectives might have internal benefits.
The health clinic described in the worked example earlier in the chapter has expanded by hiring one extra employee and now has six employees. It has also leased some new health monitoring equipment which allows patients to be processed faster. This means that its total output is now 280 patients
A publishing company plans to replace its four proofreaders who look for errors in manuscripts with a new scanning machine and one proofreader in case the machine breaks down. Currently the proofreaders check 15 manuscripts every week between them. Each is paid €80,000 per year.Hiring the new
Visit the websites of two or three large oil companies such as Exxon, BP, Shell, Elf, etc. Examine how they describe their policies towards their customers, suppliers, shareholders, employees and society at large. Identify areas of the company’s operations where there may be conflicts between the
What is strategy and what is operations strategy?
What is the difference between a ‘top-down’ and a ‘bottom-up’view of operations strategy?
What is the difference between a ‘market requirements’ and an‘operations resources’ view of operations strategy?
How can an operations strategy be put together?
What advice would you give to the club chairman?
Explain how the four perspectives of operations strategy would apply to Ryanair and Flextronics.
What do you think are the qualifying and order-winning factors for (a) a top-of-the-range Ferrari, and (b) a Renault Clio?
What do you think are the qualifying or order-winning factors for IKEA described in Chapter 1 ?
(Advanced) McDonald’s has come to epitomize the ‘fast food’ industry. When the company started in the 1950s it was the first to establish itself in the market. Now there are hundreds of‘fast food’ brands in the market competing in different ways. Some of the differences between these fast
What is process design?
What objectives should process design have?
How do volume and variety affect process design?
How are processes designed in detail?
What are the effects of process variability?
What objectives should the ARAPU process be trying to achieve?
What is the main problem with the current ARAPU process?
How could the ARAPU process be improved?
A laboratory process receives medical samples from hospitals in its area and then subjects them to a number of tests that take place in different parts of the laboratory. The average response time for the laboratory to complete all its tests and mail the results back to the hospital (measured from
days. A recent process map has shown that, of the 60 minutes that are needed to complete all the tests, the tests themselves took 30 minutes, moving the samples between each test area took 10 minutes, and double-checking the results took a further 20 minutes. What is the throughput efficiency of
The same passport office has a ‘clear desk’ policy that means that all desks must be clear of work by the end of the day. How many applications should be loaded onto the process in the morning in order to ensure that every one is completed and desks are clear by the end of the day? (Assume a
Visit a drive-through quick service restaurant and observe the operation for half an hour. You will probably need a stopwatch to collect the relevant timing information. Consider the following questions:(a) Where are the bottlenecks in the service (in other words, what seems to take the longest
How does innovation impact on design?
Why is good service and product design important?
What are the stages in service and product design?
What are the benefits of interactive design?
What do you think comprise the concept, package, and process for the adventure playground?
Describe the four options highlighted in the case in terms of their feasibility, acceptability, and vulnerability.
A company is developing a new app that will allow customers to track the progress of their orders. The app developers charge €10,000 for every development week and it is estimated that the design will take 10 weeks from the start of the design project to the launch of the app.Once launched, it is
One product where a very wide range of product types is valued by customers is that of domestic paint. Most people like to express their creativity in the choice of paints and other home-decorating products that they use in their homes. Clearly, offering a wide range of paint must have serious cost
Why should an organization take a total supply network perspective?
What is involved in configuring a supply network?
Where should an operation be located?
How much capacity should an operation plan to have?
What markets are the Disney resorts and parks aiming for?
Was Disney’s choice of the Paris site a mistake?
What aspects of their parks’ design did Disney change when it constructed Euro Disney?
What did Disney not change when it constructed Euro Disney?
What were Disney’s main mistakes from the conception of the Paris resort through to 2006?
A private health-care clinic has been offered a leasing deal where it could lease a CAT scanner at a fixed charge of €2,000 per month and a charge per patient of €6 per patient scanned.The clinic currently charges €10 per patient for taking a scan.(a) At what level of demand (in number of
What is layout?
What are the basic layout types used in operations?
What type of layout should an operation choose?
How should each basic layout type be designed in detail?
What appears to be the volume–variety position of the new centre? Is it different from the old centres?
Should the process be redesigned, and if so, which option should be adopted?
How would you recommend that Andy sets about making any changes?
A simple product has 8 elements (a to h) whose times and immediate predecessors are shown in Table 7.4. Devise a product layout that will produce products at a rate of at least 6 products an hour. How many people will be required for this layout, and what will be its balancing loss?
Sketch the layout of your local shop, coffee bar or sports hall reception area. Observe the area and draw onto your sketch the movements of people through the area over a sufficient period of time to get over 20 observations. Assess the flow in terms of volume, variety and type of layout.
Revisit the opening short case in this chapter (p. 192) which examines some of the principles behind supermarket layout. Then visit a supermarket and observe people’s behaviour.You may wish to try and observe which areas they move slowly past and which areas they seem to move past without paying
What do operations managers need to know about process technology?
How are process technologies evaluated?
How are process technologies implemented?
How do the two alternative process technologies(Chemling and AFU) differ in terms of their scale and automation? What are the implications of this for Rochem?
Remind yourself of the distinction between feasibility, acceptability and vulnerability discussed earlier(see Chapter 5). Evaluate both technologies using these criteria.
What would you recommend the company should do?
In the early part of this chapter, three technologies are described – 3D printing, the Internet of Things, and telemedicine. Try to describe the technologies by answering the ‘four key questions’ that are also described.
A new machine requires an investment of €500,000 and will generate profits of €100,000 for 10 years. Will the investment have a positive net present value assuming that a realistic interest rate is 6 per cent?
In the example above, the local government’s finance officers have realized that their discount rate has been historically too low. They now believe that the discount rate should be doubled.Is the investment in the new computer system still worthwhile?
A new optical reader for scanning documents is being considered by a retail bank. The new system has a fixed cost of €30,000 per year and a variable cost of €2.5 per batch. The cost of the new scanner is €100,000. The bank charges €10 per batch for scanning documents and it believes that
per cent, calculate the net present value of the investment over a 5-year period.
Why are people issues so important in operations management?
How do operations managers contribute to human resource strategy?
What forms can organization designs take?
How do we go about designing jobs?
How are work times allocated?
The senior management of Service Adhesives thought that the reason for ineffective improvement initiatives in the past was due mainly to the apparent lack of cohesion amongst the organization’s human resource.Could a team-based work organization be the answer to their organizational difficulties?
In the example above, one of the maids in the west wing wants to job share with his partner, each working 3 hours per day. His colleagues have agreed to support him and will guarantee to service all the rooms in the west wing to the same standard each day. If they succeed in doing this, how has it
Showing 4400 - 4500
of 5227
First
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
Last
Step by Step Answers
Get 50% OFF
Claim Now
