Strategic Staffing 3rd Edition Jean M Phillips, Stan M Gully - Solutions

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4. What are the primary financial statements for the medical practice, and how is each used?
5. What are some benchmarks used in financial analysis for the medical practice?
6. Describe some of the factors used in physician compensation.
7. Discuss the complexities of managing value-based contracts.
➤➤ Describe the range of human resource functions in the medical practice.
➤➤ Appreciate the range of professionals that are found in medical practices.
➤➤ Articulate the steps in the hiring function.
➤➤ Understand regulations that are specific to the employment process.
➤➤ Illustrate the steps in managing change.
➤➤ Describe why leading change is important to medical practice management.
➤➤ Appreciate the importance of diversity, equity, and inclusion.
➤➤ Understand the significance of provider burnout.
1. List the steps in the hiring process, and explain why each is important.
2. Write a brief outline of the employee onboarding process.
3. What are some nonphysician practitioner categories often found in the medical practice?
4. What are the components of a SMART goal?
5. Often physicians are not assessed on a regular basis. Do you think regular assessments should be required for physicians? Why or why not?
6. What steps can the practice manager take to address professional burnout?
7. In what ways did the COVID-19 pandemic exacerbate the problem of burnout among healthcare providers?
8. What can practice leaders do to improve diversity, equity, and inclusion in the workforce?
.➤➤ Appreciate the types of leaders and leadership styles.
➤➤ Understand the difference between leadership and management.
➤➤ Describe the dyad management model.
➤➤ Appreciate the importance of managing disruptive behavior in the medical practice.
1. In your own words, explain the difference between leaders who have a will to power and those who have a will to serve.
2. Compare the transformational and transactional leadership styles.
3. What is meant by a dyad leadership system? What is important about a co-leader pact, agreement, or covenant?
4. What are some leadership characteristics?
5. What are some management characteristics, and how do they differ from those of leadership?
6. Describe some examples of disruptive behavior and discuss their implications.
7. What choices does the practice manager have in dealing with disruptive behavior?
➤➤ Articulate the nature of performance management.
➤➤ Describe the approaches to performance improvement.
➤➤ Appreciate the impact of variation on performance.
➤➤ Discuss the components of the Triple Aim and the Quadruple Aim.
➤➤ Describe process improvement and some of its tools.
1. Describe the difference between “removing the bad” and “moving mean performance” for improving practice quality.
2. Describe the components of the Triple Aim and Quadruple Aim and their importance to the US healthcare delivery system.
3. Identify and discuss the principles of Lean process improvement.
4. Write a brief outline of the steps in the Lean process.
5. How do Lean and Six Sigma differ?
6. Identify the components of the PDSA cycle and discuss how each component is used in quality improvement.
7. Discuss the concept of the quality circle and its use as a quality improvement tool.
8. Discuss the “seven spreadly sins.” Why are they important to quality improvement?
➤➤ Appreciate the need for emergency planning and management in the medical practice.
➤➤ Understand the connection between the medical practice and the community in the context of emergency planning and management.
➤➤ Identify the key resources typically available in the community for managing an emergency.
➤➤ Recognize the steps of an emergency plan and their functions.
➤➤ Be able to develop an emergency plan for a medical practice.
1. Outline and discuss the steps in creating an emergency preparedness plan for the practice.
2. Describe the types of exercises that can be used to prepare for an emergency.
3. What is the all-hazards approach to emergency planning?
4. Outline and discuss the steps of the preparedness cycle.
5. Identify the important entities in your community for emergency management education and outreach.
6. How is climate change affecting human health and medical practice?
7. What actions can practices take to address the opioid crisis?
➤➤ Describe the anticipated changes that medicine will experience in the future.
➤➤ Understand the significance of data analysis and Big Data.
➤➤ Appreciate the nature and expectations of precision medicine.
➤➤ Understand the importance to the medical practice of shifting focus from volumebased reimbursement to value-based reimbursement.
➤➤ Delve into the role of the practice manager in guiding and leading the medical practice of the future.
1. Describe the difference between first-curve and second-curve elements for medical practices.
2. What are some barriers to spreading innovation in the medical practice?
3. List examples in your community of physician practice outreach efforts to connect and serve the community beyond the office.
4. Discuss the importance of genomics to the future of medical practice.
5. Discuss the importance of precision medicine to the future of medical practice.
6. Describe some ways that payment for medical services will likely change in the future.
7. How do you think the role of the medical practice manager will change in the future?
8. How would you describe the future of practice management?
Understand why staffing is critical to an organization’s performance.
Define strategic staffing and contrast it with less strategic views of staffing.
Describe the seven components of strategic staffing.
Understand staffing goals.
Describe how staffing influences and is affected by the other functional areas of human resource management.
What is Atlas doing well with regard to staffing strategically?Graphic T-shirt company Atlas Corporation knows that executing its growth strategy depends on promoting from within.Atlas believes that its staffing activities must obtain talent able to do the job being filled and with the potential to
How could Atlas staff its graphic designer positions more strategically?Graphic T-shirt company Atlas Corporation knows that executing its growth strategy depends on promoting from within.Atlas believes that its staffing activities must obtain talent able to do the job being filled and with the
What would you suggest Atlas do to further enhance the alignment between its staffing function and its need to promote from within?Graphic T-shirt company Atlas Corporation knows that executing its growth strategy depends on promoting from within.Atlas believes that its staffing activities must
Strategy Exercise: Working alone for five minutes, take notes about how you might design a staffing flowchart for your own job. If you have no work experience, choose a job with which you are familiar. Next, form a group of three to four students, choose one of the jobs just identified by your
Opening Vignette Exercise: This chapter’s opening vignette described how Caribou Coffee discovered the importance of carefully staffing its store manager positions. Working in a group of three to five students, address the following questions.Feel free to use the Internet or other resources if
Develop Your Skills Exercise: Visit www.onetonline.org/skills/ for O*NET OnLine’s “Skills Search” feature. Identify the skills that you have and the skills that you plan to acquire in the next two years and click on the “Go” button. Next, choose one of the occupations that match the
Relate a hiring experience you have had as a job seeker to the process illustrated in Figure 1–1. What could the organization you applied to have done to improve your experience?
Assume a retail chain is looking to refine its selection of workforce.Discuss how you would position or sell the idea of using a strategic staffing approach to the management of the organization.
Why is staffing so important to store performance as discussed in the chapter vignette?
Recruiting and selection are interdependent, two-way processes in which both employers and recruits try to look appealing to each other while learning as much as they can about their potential fit.Impression management is the process through which people and employers each try to control the
What would be the impact of filling vacancies through internal promotions and job transfers even if the personnel are less qualified?
Staffing is critical to an organization’s performance because it is the means through which the firm acquires, deploys, and retains the talent needed to execute its business strategies and perform well. Staffing is the cornerstone of effective human resource management because it generates the
Strategic staffing is the process of staffing an organization in future-oriented, goal-directed ways that support the organization’s business strategy and enhance its effectiveness. Strategic staffing moves people into, through, and out of the organization in ways that maximize the
The seven components of strategic staffing are planning, sourcing, recruiting, selecting, acquiring, deploying, and retaining talent.
The ultimate goal for a staffing system is to hire people who can perform well and contribute to the execution of the company’s business strategy. Doing so as quickly as possible and experiencing a good return on the time and resources invested in the staffing effort are also important. Other
Staffing both influences and is affected by performance management, training, and compensation. Staffing practices can influence the options available to and the effectiveness of the rest of the human resource function. It is critical that the goals and practices of all of the human resource
Relate a hiring experience you have had as a job seeker to the process illustrated in Figure 1–1. What could the organization you applied to have done to improve your experience?
Assume a retail chain is looking to refine its selection of workforce.Discuss how you would position or sell the idea of using a strategic staffing approach to the management of the organization.
Why is staffing so important to store performance as discussed in the chapter vignette?
Recruiting and selection are interdependent, two-way processes in which both employers and recruits try to look appealing to each other while learning as much as they can about their potential fit.Impression management is the process through which people and employers each try to control the
What would be the impact of filling vacancies through internal promotions and job transfers even if the personnel are less qualified?
Strategy Exercise: Working alone for five minutes, take notes about how you might design a staffing flowchart for your own job. If you have no work experience, choose a job with which you are familiar. Next, form a group of three to four students, choose one of the jobs just identified by your
Opening Vignette Exercise: This chapter’s opening vignette described how Caribou Coffee discovered the importance of carefully staffing its store manager positions. Working in a group of three to five students, address the following questions.Feel free to use the Internet or other resources if
Explain how different staffing strategies support different business strategies.
Describe the resource-based view of the firm and how staffing can contribute to a company’s sustainable competitive advantage.
Explain when an organization would use talent-oriented rather than job-oriented staffing.

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Strategic Staffing 3rd Edition Jean M Phillips, Stan M Gully - Solutions

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