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business
supply chain management global
Production And Operations Management 1st Edition Prof. K. C. Jain, Dr. P. L. Verma And Mr. Prabhat Kartikey - Solutions
What are the barriers to implementation of TQM?
What are the three aspects of TQM?
Discuss the importance of TQM.
Why is better quality important?
What do you understand by the terms ‘serviceability’ and ‘aesthetics’?
Write a short not on any two dimensions of quality.
What do you mean by quality?
Which of the following is the first step in the registration of ISO 9000?a. Receiving a registration certificateb. Filing of applicationc. Reviewing the documentsd. Conducting the assessment
ISO 9003:1994 does not include:a. Design Controlb. Installationc. Process Controld. Quality Control
ISO 9002:1994 does not include:a. Product Design and Developmentb. Productionc. Servicingd. Installation
ISO 9003:1994 includes __________elements.a. 15b. 17c. 12d. 14
ISO 9002:1994 includes __________elements.a. 18b. 21c. 19d. 20
ISO 9001:1994 includes __________elementsa. 15b. 17c. 19d. 20
ISO 9001:1994, ISO 9002:1994 and ISO 9003:1994 was merged into:a. ISO 9001:2000b. ISO 9002:2000c. ISO 9001:2008d. ISO 9000
ISO 9000 family consists of:a. ISO 14001b. ISO 11001c. ISO 14000d. ISO 19011
Internal failure cost and external failure cost are the part of:a. Cost of Preventionb. Cost of Failurec. Cost of Inspectiond. Cost of Evaluation
Which among the following is a barrier to implementation of TQM?a. Lack of Proper Trainingb. Cost of Qualityc. High Prevention Costd. Proper Planning
TQM focuses on:a. Long-term view of the organizationb. The profits of the organizationc. Overall business results or activitiesd. Only employers
What did Deming mean by eliminating targets for work force?a. Targets should not be realisticb. There should be goalsc. Targets should not be unrealisticd. There should be variations
“The job of management is not supervision but leadership.” Which point of Edward Deming is being referred to?a. Institute trainingb. Drive out fearc. Break down barriers between staff areasd. Institute leadership
Which of the following is an internal failure cost?a. Warranty Costb. Rework Costc. Cost of Legal Liabilityd. Quality Engineering
ISO stands for:a. International Organization for Standardsb. International Standards Organizationc. Indian Organization for Standardsd. International Standards Office
Which of the following is one of the eight principles of quality management?a. Supplier focusb. Process approachc. Systematic approachd. Ownership
Which of the following is not a dimension of quality?a. Featuresb. Reliabilityc. Aestheticsd. Costly
The concept of TQM can be traced back to _____________.a. 1947b. 1987c. 1957d. 1963
Quality means an ability of a product or service to meet the requirements of ______________.a. Suppliersb. Customersc. Shareholdersd. organization
Explain the methods used for measuring the capacity of a production plant.
Discuss the concept of capacity in detail.
Discuss decision tree analysis.
Elaborate on the determination of equipment requirements.
How capacity is determined?
What is capacity management?
Discuss the diseconomies of scale.
What do you understand by the economies of scale?
Explain the long run marginal cost.
Write a short note on long run average costs.
Explain the short run average costs.
Define the term capacity.
_____________ capacity decisions involves decisions with respect to overall capacity, such as facility size, acquisition or disposal of equipment, buildings, and facilities.a. Short-termb. Medium-termc. Long-termd. Effective
Capacity _____________ refers to the process of determining the level of capacity required to manufacture a specific product with the defined amount of quantity.a. Controlb. Planningc. Managementd. Plan
The _________of a facility refers to the fixed rate of output under normal conditions.a. Product Capacityb. Service Capacityc. Design Capacityd. Effective Capacity
Which of the following is not a cause of diseconomies of scale?a. Poor Communicationb. Lack of Motivationc. Loss of Controld. Lack of Experience
Diseconomies of scale occur when the long run average costs of the organization_____________.a. Reducesb. Increasesc. Declined. Rise
Which of the following is not an example of internal economies of scale?a. Technical Economies of Scaleb. Marketing Economies of Scalec. Financial Economies of Scaled. Corporate Economies of Scale
______________are defined as the cost advantages that an organization can achieve by expanding its production in the long run.a. Long Run Costb. Diseconomies of Scalec. Economies of Scaled. Short Run Cost
In the short run, plant is fixed and each short run ______________corresponds to a particular plant.a. Pointb. Anglec. Outputd. Curve
Long run Average Cost (LAC) is equal to long run total costs divided by the level of____________.a. Outputb. Inputc. Total Costd. Capacity
TVC stands for:a. Total Variance Costb. Total Variable Costc. Total Variable Climated. Total Varied Cost
Initially, AVC ____________ as output increases.a. Reducesb. Leadsc. Decreasesd. Built
___________ refer to the per unit variable cost of production.a. Variable Costb. Average Variable Costsc. Fixed Costd. Quality Cost
Total Fixed Cost (TFC) is ___________ as production increases, thus AFC falls.a. Increasedb. b. Reducedc. Constantd. None of the above
AFC stands for:a. Average Fixed Costsb. Alternative Fixed Costsc. Acquire Fixed Costsd. Available Fixed Costs
____________ refer to the per unit fixed costs of production.a. Fixed Costsb. Average Fixed Costsc. Average Marginal Costsd. Average Costs
In the short run, the expansion is done by hiring more _________and increasing capital.a. Resourcesb. Costc. Labord. Quality
In the short run, the quantity of at least one input is ____________and the quantities of the other inputs can be varied.a. Variedb. Increasedc. Fixedd. Decreased
In organizations, the capacity of a production plant depends on various factors, such as demand,_____________, and scale of production.a. Resourcesb. Productionc. Outputd. Cost
The capacity of a production unit can be expressed in terms of _____________or output.a. Resourcesb. Inputc. Costd. Quality
______ refers to the ability of a production unit to produce within the given time period by using available resources.a. Capacityb. Productionc. Outputd. Quality
Discuss the concept of product development at length.
Explain the concept of product design in detail.
Discuss the new product development process.
Explain the concept of product development.
Define DFMA.
Write a short note on service design.
Discuss the economic analysis of a product.
Explain the marketing aspect of product design.
Define product design.
Elaborate on the concept of product selection.
Explain the product differentiation and its basis.
Discuss the concept of product and its characteristics.
Market testing makes the availability of the product to ____________________ of the target market.a. A major segmentb. A selective minor segmentc. Entired. None
At which of the following stage, the marketer almost reduces a hypothetically large number of ideas down to one or two options?a. Business Analysisb. Product Developmentc. Market Testingd. Commercialization
Which of the following is required for concept development and testing?a. Business Analysisb. Product Developmentc. Market Testingd. Market Strategy Development
When an organization adopts a poor idea for the development and commercialization, it is known as:a. Go-errorb. Drop-errorc. Zero errord. Stop error
Idea screening refers to __________________ the ideas that help in achieving the objectives of an organization.a. Selectingb. Collectingc. Analyzingd. Controlling
Which of the following creative techniques generates the idea by combining different modes of doing the work?a. Morphological Analysisb. New Contextc. Mind Mappingd. Forced Relationship
Attribute listing refers to:a. Building a relationship among all the ideas of the productb. Listing and modifying each feature of a productc. Generating the idea by combining different modes of doing the workd. Reversing the normal list of products and services of a particular industry
Surveys refer to:a. The method in which an entrepreneur tries to seek out information from people about their needsb. The formation of groups by an entrepreneur to generate business ideas with the help of expertsc. The method that aims at generating a pool of ideas in a group of 10 to 12 people to
Group activity technique that helps in finding solution to any problem, by gathering a group and assembling ideas impulsively contributed by the members, is known as:a. Brainstormingb. Focus groupc. Surveysd. Interaction with people
The formation of groups by an entrepreneur to generate business ideas with the help of people, who are experienced in that field, is known as:a. Brainstormingb. Focus groupc. Surveysd. Interaction with people
The process of new product development starts with:a. Idea Screeningb. Idea Generationc. Concept Development and Testingd. Market Strategy Development
Products that require less promotion and have low sales volume and low profit are known as:a. Specialtiesb. Core Productsc. Staplesd. Convenience Items
Enhanced product features that are modified to a larger extent to create differentiation from the competitor’s products, come under:a. Product Strategyb. Distribution Strategyc. Pricing Strategyd. Promotion Strategy
Bringing change in the dependability and durability of any product is known as:a. Functional Modificationb. Aesthetic Modificationc. Quality Modificationd. Quantity Modification
Changing one or more characteristic of any product is termed as:a. Product modificationb. Line extensionsc. Product extensiond. Line modification
Which of the following provides information about the quality of products?a. Grade Labelsb. Brand Labelsc. Descriptive Labelsd. Informative Labels
What is the width of a product mix?a. Total number of productsb. Total number of product linesc. Total number of customersd. Consistency of the product
Which one of the following is not a major decision in product line analysis?a. Buildb. Maintainc. Supervised. Harvest
Which of the following is not a basis for product differentiation?a. Design, Physical Structure or Sizeb. Featuresc. Qualityd. Delivery Time
The core benefit of a car is:a. In-built air conditionerb. Travellingc. In-built music playerd. Good design
Describe the different techniques of forecasting in detail.
Explain the concept, period, and limitations of forecasting. In addition, discuss the criteria for efficient forecasting.
State the various limitations of forecasting.
Elucidate econometric methods.
Explain the trend projection method with the help of an example.
Define statistical methods.
Discuss the survey method in detail.
Write a short note on the techniques of forecasting.
Elaborate on the steps involved in the forecasting process.
What role does forecasting plays in different departments of an organization?
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