1. What does ONLC do to determine where to offer training? What are the critical location factors?

2. How does this business model democratize distribution?

3. How can ONLC have over 300 locations and maintain an efficient cost structure at low volumes in each?

4. What is the level of importance of the location of the ONLC headquarters? Why?

5. What were the main differentiating characteristics of ONLC’s remote-classroom-instruction offering, compared to its competitors who were also offering virtual training?

6. What is the ONLC business model?