Oscar Cassandra is a dedicated volunteer who has served Infant.ly Foundation for several years. The charity has raised millions of dollars to make a difference in the lives of young children and babies, particularly premature ones. Oscar’s employer, Outlays Financials, is the worldwide leader in on-demand financial planning and reporting software. In the past Oscar’s firm made generous contributions to Infant.ly’s annual animal parade/luncheon, which also included Oscar’s paid time off to coordinate the popular fundraiser.

This time the situation is different. The economy has entered a downturn, and Outlays Financials is in the midst of releasing its important client Planning Guide 3.0. The company needs Oscar’s technical expertise. He is to interview clients, make video testimonials, and seek stories about customer successes for the new corporate website to launch within six weeks. Outlays Financials had to dismiss staff to save money and is now short-handed. Oscar can’t possibly be granted time off now.

Your Task. 

Draft a professionally written e-mail for financial director Kim Henning to send to Oscar Cassandra. Let him down gently. Explain why Outlays Financial cannot commit any resources to the Infant.ly Foundation, including time off for the charity’s fundraiser that Oscar coordinates.