Question: Keep feedback goal oriented. If a manager has to say something negative, he or she should make sure it's directed toward the recipient's goals. A

Keep feedback goal oriented. If a manager has to say something negative, he or she should make sure it's directed toward the recipient's goals. A manager should ask whom the feedback is sup- posed to help. If the answer is essentially that "I've got something I just want to get off my chest," then he or she should not speak? LO.1

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