If you are requesting an adjustment from a company but you’re not sure what the best solution would be, which of the following tactics would be best?

a. Ask the company to assess the situation and offer advice on solving the problem.

b. Don’t ask for a solution because doing so could lead to a suboptimal outcome for you.

c. Subtly hint that legal action could light a fire under the company.

d. Demand that the company solve the problem immediately;
after all, it’s the right thing to do.