If you were to write a letter to a manufacturer complaining about a defective product and asking
Question:
If you were to write a letter to a manufacturer complaining about a defective product and asking for a refund, your general purpose would be
a. To inform
b. To persuade
c. To collaborate
d. To entertain
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The correct answer is b To persuade The purpose of a letter to a manufacturer complain...View the full answer
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Related Book For
Excellence In Business Communication
ISBN: 9780134319056
12th Edition
Authors: John Thill, Courtland Bovee
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