No matter what the message is or the audience you want to reach, you should always a.

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No matter what the message is or the audience you want to reach, you should always

a. Determine the information your audience needs in order to grasp your main idea

b. Learn the names of everyone in the target audience

c. Estimate the percentage of audience members who are likely to agree with your message

d. Determine a complete demographic profile of your audience 

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Related Book For  answer-question

Excellence In Business Communication

ISBN: 9780134319056

12th Edition

Authors: John Thill, Courtland Bovee

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