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fundamentals of human resource management
Questions and Answers of
Fundamentals Of Human Resource Management
Explain how and why employee development and career development activities overlap. (LO 1)
Rank the four career development stages in order of increasing employer responsibility and involvement.Explain your choices. (LO 5)
Identify the Holland vocational preferences and explain the importance of this model in determining the best job fit. (LO 6)
What is a mentor and how do you go about finding one?(LO 3, 4, 5)
Reviews of your employer on Glassdoor have recently shown complaints about the lack of opportunities for promotion for women and minorities. Your HR director is confused. Notices of upward
Managers and supervisors reportedly do a poor job of communicating and supporting the career development opportunities for their employees. Several reasons are listed in this chapter including some
Identify four different individuals who are in four different career stages. Interview them about their feelings about their careers at their current stages, including their career satisfaction and
In a small group of three to five students, assist each other to prepare an “elevator pitch” to use in your job search. Practice presenting your pitch to your group until it sounds effective and
In what ways can mentoring and coaching help accomplish Western State’s Career Development goals? (LO 3, 5)
How will Western States benefit from a successful career development program in addition to getting on the“Best Employers” list? (LO 1, 2)
How can Western States improve communication about careers and career development opportunities? (LO 2)
Create a fourth goal for the career development plan and explain why it’s important. (LO 1, 2, 3)
Research: If finances at Western States don’t allow tuition reimbursement or paying for outside training programs, what career development activities in addition to mentoring might be appropriate
In what ways do these programs fit the definitions of career development and employee development?How effectively do the programs address each type of development? (LO 1, 2)
What characteristics would you look for to identify “high-potential”employees to recommend for the Regional Specialist program? (LO 3)
What stage of career development would most likely apply to the Samsung employees interested in the Regional Specialist program? Why? What stage of career development would best apply the MBA
Which personality type would be interested most in leaving their home country upon finishing graduate school to accept a job in a country with a distinctly different culture with a company that also
Research: Look up the Global Strategy Group section of the Samsung website. Read a bit about it and watch one of the videos that describe the program. Next, go to employee evaluations of the program
Explain the importance of each of the four purposes of the performance management system. Suggest a fifth purpose and explain why you feel it is important. (LO 1)
Describe the appraisal process. Explain which step in the process is most important. (LO 2)
Contrast the advantages and disadvantages of evaluating employees by absolute standards and relative standards.(LO 3, 4)
Explain the concept of a behaviorally anchored rating scale (BARS) and explain how it can reduce leniency and central tendency errors. (LO 3)
Explain the advantages of using MBO as an appraisal method. (LO 5)
What are some major factors that distort performance appraisals? (LO 6)
Identify ways to make performance evaluations more effective. Select one that you believe is most effective and explain why. (LO 7)
What should supervisors know about conducting effective performance appraisal meetings? (LO 8)
How does the global nature of business affect performance management systems? (LO 9)
In a recent meeting, your CEO said “It’s a dog-eat-dog world out there” as he defended the use of relative standards to evaluate employees. “If we fall below 10 percent market share, we’re
Supervisors in a large resort are required to complete performance appraisals annually on their direct reports. Supervisors complain about the time-consuming nature of the task. Turnover in many of
After reviewing the process for developing a BARS(behaviorally anchored rating scale), develop a BARS performance appraisal form to evaluate a college professor by yourself or in a team. The form
Collect performance appraisal forms used at a variety of local businesses, including retailers, restaurants, financial institutions, public agencies, and educational institutions. Identify whether
What important elements are missing in the performance management process? In what ways would improving the performance management process help improve discipline and morale at Modern Office Supply?
Explain ways the form contributes to errors and distortions in the appraisal process. How would you revise the form to reduce those errors? Explain other steps that need to be taken to further reduce
Suggest and explain five specific performance standards to evaluate the delivery driver position. What type of appraisal form would be appropriate for the position?(LO 2, 3, 4, 57)
The MBO process for the managers doesn’t seem to be working. Is MBO an appropriate evaluation method for the position? How can it be made more effective?(LO 5)
Research: Find two to three online examples of performance appraisals for hourly employees that are more effective than the example in the case. Explain the elements that make your examples more
How do the performance management changes made at Jelly Belly address the four purposes of performance management systems? (LO 1)
Explain which of the six steps in the appraisal process seem to be addressed and how they are affected by the new system. (LO 2)
Research: In what ways could the new process reduce distortions in evaluating employees?Research: What other companies offer performance management system software? Research two of those systems and
Explain the difference between intrinsic and extrinsic rewards and explain how they relate to a job you have held. (LO 1)
Summarize the ways the Fair Labor Standard Act regulates compensation. (LO 2)
Outline the external factors that affect compensation and explain how they apply in your community.(LO 3)
Explain job evaluation and how the three different methods help to create effective pay structures. (LO 4)
Explain the types of individual incentive plans and how they motivate performance. (LO 5)
How do bonuses and stock options provide incentive pay for executives? (LO 6)
Explain how salaries are determined for workers with assignments in other countries. (LO 7)
Would you rather work for an organization where everyone knows what others are earning or an organization where this information is kept secret? Why? Would it make a difference if you suspected that
How does Exactitude utilize intrinsic and extrinsic rewards to improve employee satisfaction and performance?(LO 1)
Explain the influence of external factors that are relevant for Exactitude to consider when establishing wages in the different manufacturing locations. What resources are available to determine the
How will the new compensation plan help align compensation with Exactitude’s strategic emphasis on quality and productivity? (LO 1, 4, 5)
What would you suggest that HR do to address each of the employee concerns expressed in the case?(LO 1, 3, 4, 5)
Explain which Job Evaluation Method seems to best describe the job tier system at Exactitude. (LO 4)
Research: Using online sources like the Bureau of Labor Statistics, Indeed, PayScale, Glassdoor, or others, research wages for skilled manufacturing positions in your area. Compare them to another
Discuss how compensation laws apply to federal contractors like Google. (LO 2)
Which external factors would affect Google employee compensation? (LO 3)
How does job evaluation influence the six pay levels in the case? (LO 4)
In addition to base pay, explain how premium pay and variable pay might influence individual compensation at Google. (LO 5)
Google has employees located worldwide. What factors need to be considered in determining their compensation? (LO 7)
Research: Find information online about pay secrecy or pay transparency. What trends do you find toward or away from either policy? Which do you feel is most appropriate? What are the advantages and
Explain the advantages of offering employee benefits from the perspectives of the employee and the employer. (LO 1)
Explain the function and purpose of four legally required benefits. (LO 2)
Describe the differences in the types of health insurance plans from the perspective of an employee. (LO 3)
Explain the ways ERISA and PBGC provide protection for workers with pensions. (LO 4)
What are the major differences between defined benefit pension plans, defined contribution plans, and 401k accounts. Which would you prefer and why? (LO 4)
Why is PTO such a popular option over sick leave?(LO 5)
How do benefits for employees in other developed countries compare to employees in the United States?(LO 6)
Employers in many other countries are required to provide generous paid leaves compared to the United States. Evaluate the ethics of requiring U.S. employer to provide a minimum amount of PTO. (LO 5,
Search YouTube for a short video related to an employee benefits topic in Chapter
Develop a 5–10 minute presentation to your class explaining how the video relates to employee benefits. (LO 1, 2, 3, 4, 5, 6)
Survey local employers for the types of benefits they offer. Divide them into categories of small employers with up to 100 employees, medium employers with up to 500 employees, and large employers
Survey the benefits and perks offered by employers to employees at• your college• a local medical center• a local manufacturer• a local financial institution• other large employer Prepare a
Evaluate Elena’s suggestion that Sienna change to the CDHP. What features does Sienna need to consider when selecting her health insurance plan? (LO 3)
What expenses can Sienna pay out of a flexible spending account? Explain how the account can save her money. (LO 3)
Suggest ways that Paradise Grand can communicate employee benefit options more effectively to employees such as Sienna. (LO 1)
Research: Paradise Grand belongs to an EAP. Research the services that local EAPs provide that might help Sienna? Determine whether your college offers a Student Assistance Program. (LO 3)
Describe the importance of employee benefits as a strategic component of fulfilling the goals of HRM at Genentech and Zappos. (LO 1)
Explain how Genentech and Zappos use voluntary employee benefits as a motivating tool. (LO 1, 3, 5)
Explain the purpose of OSHA and the employer record-keeping requirements. (LO 1)
Discuss how OSHA prioritizes investigation and enforcement of standards. (LO 2)
Outline ways employers can create safer workplaces.(LO 3)
Compare bullying in the workplace and employee violence.(LO 4)
List sources of stress in the workplace. (LO 5)
What must an organization do differently with respect to health and safety when operating in another country?(LO 6)
After a local workplace was the site of a brutal employee attack on a supervisor, the V.P. of HR told local media,“This was completely unexpected. Nobody saw this coming.There were no obvious signs
Search for a short video that addresses any of the top ten OSHA violations. Develop a 5-minute presentation to your class that explains the OSHA standards addressed in the video. (LO 1, 2, 3)
Search for information or a short video about the causes and prevention of stress. Create a 5-to-10-minute presentation for your class on the topic that includes three to five presentation slides.
Discuss whether Acme Staffing or SteelStrong Industries had primary responsibility for lockout/tagout training concerning the equipment causing the injury.
What are the recordkeeping requirements necessary regarding the accident?
What actions will OSHA probably take?
Research: Research safety for temporary workers. Suggest at least three things that should be done in a manufacturing environment to keep temp workers safer.
What roles do OSHA inspections play in preserving safe and healthy work environments? Discuss. (LO 1, 2, 3)
“OSHA shouldn’t have to inspect every worksite.Employers should act as their own safety inspectors and take action that is warranted.” Build an argument supporting this statement and one
Had any of the five events listed above led to serious injury or death, do you believe the employer was liable?Why or why not? If you believe the employer is liable, do you believe any of these could
Research: Go to the OSHA Web page at www.osha.gov.Visit the Safety and Health Topics page and explain the current issues listed there. (LO 3, 4)
What is a union and why do unions exist? (LO 1, 2)
Explain the three pieces of legislation that have been most important in defining the rights of management and unions. (LO 2, 3)
What is the process for establishing a union as the legal collective-bargaining representative for employees? (LO 4)
Describe the collective-bargaining process and how it differs for private sector and public sector employees.(LO 5, 7)
Summarize the ways unions differ globally. (LO 8)
In response to state budget problems, a bill has been introduced in your state legislature that eliminates a number of public sector union activities, including the dues check-off and
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