When using the direct approach with negative messages, you begin with. a. A buffer. b. An attention-getter.

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When using the direct approach with negative messages, you begin with.

a. A buffer.

b. An attention-getter.

c. The bad news.

d. Any of the above.

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Excellence In Business Communication

ISBN: 9780134319056

12th Edition

Authors: John Thill, Courtland Bovee

Question Posted: Nov 23, 2022 02:26 AM

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When using the direct approach with negative messages, you begin with. a. A buffer. b. An attention-getter.

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d Any of the above The direct approach is often the best way to deliver negative news This is becaus...View the full answer

Excellence In Business Communication

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