Which of the following should be a goal of every negative message?

a. To convey the bad news clearly.

b. To gain audience acceptance for the news.

c. To maintain as much goodwill as possible with the audience.

d. To maintain a good image for your organization.

e. To reduce or eliminate the need for future correspondence on the matter, if appropriate.

f. None of the above

g. (a), (c), and (d)

h. All of the above.