1. A manager who understands the influence of proxemics in communication is likely to.
(a) avoid sending mixed messages
(b) arrange work spaces to encourage interaction
(c) be very careful choosing written words
(d) send frequent e-mail messages to team
members
2. When a person’s words say one thing but his or her body language suggests something quite different, the person is sending.
(a) a mixed message
(b) noise
(c) social capital
(d) destructive feedback
3. If a visitor to a foreign culture makes gestures commonly used at home even after learning that they are offensive to locals, the visitor can be described as.
(a) a passive listener
(b) ethnocentric
(c) more efficient than effective
(d) an active listener