1 Identify from the list below the three conversations that you find most difficult and uncomfortable when part of a team. 38

(a) Telling a friend that they must stop coming late to team meetings.

(b) Pointing out to a team member that their poor performance is hurting the team.

(c) Asking teammates to comment on your criticism of the consensus that seems to be emerging on a particular issue.

(d) Telling a teammate who has problems working with others on the team that they must do something about it.

(e) Responding to a team member who has just criticised your performance.

(f) Responding to a team member who has just criticised your attitude towards the team. (g) Responding to a team member who becomes emotional and defensive when you criticise their performance. (h) Having a teammate challenge you to justify your contributions to a discussion.