Question: How can a manager build the credibility needed for persuasive communications? (a) Offer rewards for compliance with requests. (b) Clarify penalties for noncompliance with requests.

How can a manager build the credibility needed for persuasive communications?

(a) Offer rewards for compliance with requests.

(b) Clarify penalties for noncompliance with requests.

(c) Remind everyone that she or he is the boss.

(d) Work hard to establish good relationships with others.

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