4.42 Tech Tool: Spreadsheet Software or Visio Software Software Videos: MS Excel BPMN Diagram and Flowchart Drawing or MS Visio Flowchart or BPMN Diagram Drawing Select an authentic enterprise of your choice.

1. Observe the sales transactions of this enterprise.

2. List the swirnlanes, activities, gateways, data stores, and data objects that you observe.

3. Draw a flowchart to document the sales transaction, showing activities as well as flow of activities.

4. Draw a BPMN diagram to document the sales transactions, showing swirnlanes, activities, gateways, data stores, and data objects.

S. Do you see any improvements the enterprise might make? List your recommendations to streamline and improve the business process.