4.40 Tech Tool: Spreadsheet Software or Visio Software Software Videos: MS Excel BPMN Diagram and Flowchart Drawing or MS Visio Flowchart or Diagram Drawing MiaPizza customers place an order by calling the store. They place their order after selecting the type of pizza. Often, customers will call the store if their order is not delivered after 60 minutes.

They pay for the pizza when it is delivered. (This exercise is only focused on customer's side ordering and receiving, not the pizza delivery process.)

1. Annotate the narrative.

2. Create business process map organizer.

3. Build the corresponding flowchart.

4. Build the corresponding BPMN.