Question: FedEx acquired Kinkos based on the idea that its document delivery and office services would complement FedExs package delivery services, as well as give the

FedEx acquired Kinko’s based on the idea that its document delivery and office services would complement FedEx’s package delivery services, as well as give the company greater presence in the small business market. Many college towns have a Kinko’s store and FedEx services. Based on your experience as a customer of the two companies, can you see evidence of the synergy the deal makers hoped for?

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FedExs acquisition of Kinkos which was renamed FedEx Office was indeed driven by the idea of creatin... View full answer

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