The owners of the Eatwell Restaurant have diversified business interests and operate in a wide range of commercial areas. Since buying the restaurant in 2013 they have carefully recorded the data below:Recorded data for the Eatwell Restaurant (2014?2017)

Required:(a) Assess the overall performance of the business and submit your comments to the owners. They wish to compare the performance of the restaurant with their other business interests and require your comments to be grouped into the key areas of performance such as those described by Fitzgerald and Moon.(b) Identify any additional information that you would consider of assistance in assessing the performance of the Eatwell Restaurant in comparison with another restaurant. Give reasons for your selection and explain how they would relate to the key performance area categories used in (a).

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2016 2014 2015 2017 3750 5100 6200 6700 Total meals served Regular customers attending weekly Number of items on offer per day 26 11 15 4. 4. Reported cases of food poisoning Special theme evenings 4 3 13 introduced Annual operating hours 380 307 187 126 with no customers Proposals submitted to cater for special events 10 17 29 38 Contracts won to cater for 25 special events 15 Complimentary letters from satisfied customers 4 Average number of customers at peak times 18 23 37 39 Average service delay at peak time (mins) Maximum seating capacity Weekly opening hours 32 35 47 15 25 25 40 40 36 36 40 36 12 8 Written complaints received 14 14 Idle time 570 540 465 187 New meals introduced 27 during the year 16 8 11 3. LO Financial data Average customer spend on wine Total turnover 3 4 4 83000 124500 137000 185000 Turnover from special events 2000 13000 25000 55000 Profit 11600 21400 43700 57 200 Value of food wasted in prepa- ration 1700 1900 3600 1450 Total turnover of all restaurants in locality 895000 1234000 980000 1056000