The Body Shop started its business by developing an extensive network of franchisees. Recently, franchisees have complained

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The Body Shop started its business by developing an extensive network of franchisees. Recently, franchisees have complained about the company’s competing with their franchises through direct catalog sales and over the Internet. How does an expansion of Internet and direct catalogue selling affect the Body Shop?

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Managerial Economics and Organizational Architecture

ISBN: 978-0073375823

5th edition

Authors: James Brickley, Jerold Zimmerman, Clifford W. Smith Jr

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