As discussed in the Manager’s Notebook “From Performance Appraisal to Performance Management,” social media is being used in some organizations as a tool to support performance. As a team, consider the possible roles for performance appraisal software, social media, and face- to-face performance reviews. Does each serve a purpose?
a. An organization has asked for a recommendation from your team regarding how they should measure and manage employee performance.
b. Consider yourselves a team of consultants and make recommendations
regarding how they should measure and manage employee performance.
c. Also make recommendations regarding the use of appraisal software, social media, and face-to-face review. Should all three be used, or should only one or two be relied on? Why? For what purposes should each be used? Share your recommendations with the rest of the class.